Prior set-up: Den with television , surround sound with 5 speakers, receiver (Denon AVR-2805/985) and Yamaha Musicast with stored music. In addition, I have a pair of speakers in 2 other rooms and a pair outside and a Niles speaker selector. All speakers are high quality and installed in wall/ceiling. The system has worked for years.
I recently bought a new LG tv and, as a result, had to buy a new receiver that had HDMI to accommodate the new tv. The tech who installed the T.V. recommended a couple of receivers that had 2 zones (as with my prior Denon receiver) so I could continue to play my music in the other rooms thru zone 2. I purchased a new Denon receiver (AVR-X1700H). . After set-up (which took forever to figure out proper settings for zone 2), the music volume in zone 2 was very low and after a short time stopped altogether and the receiver showed that speakers went into “speaker protection” mode. This never happened with my old Denon. (Shouldn’t technology have improved in 10 years?)
The store where I purchased is now telling me that the new Denon receiver I bought isn’t designed to play audio on 6 additional speakers in zone 2, or even 4 speakers. They tried to sell me a Sonos system with a separate amplifier for each set of speakers.
I can’t get an answer as to why my old Denon receiver had no problem playing music in multiple rooms, but the new Denon receiver cannot do so. I really don’t want to spend another $1,000 + on an amplifier, or have to exchange my new receiver for something much more expensive.
So, 1) why is my new Denon receiver unable to do what my old receiver could do? and 2) can I repurpose my old Denon receiver as an amplifier to resolve the issue (only downside is having 2 large receivers in my stereo closet.)
Thank for in advance for any helpful advice.
(Desperate first-time poster)
