You've just been swindled by the Fraudioquest speaker cable manufacturer. Had those connectors been gold plated, this would not have happened.
I notice that they even tell users to connect them with "AMP END" to the amp and the"SPEAKER END" to the speaker. That's bullshit as all audio signal, be it music, speech or noise is alternating current so the cable can be connected either way.
I would ask a competent technician to replace the connectors with good gold plated expanding banana plugs.