I am not surprised at all, as I have been saying, for AVP, stick with Yamaha and Marantz or Denon (for those who don't mind using AVR as prepro). They are big enough and sell enough to have the necessary resource for producing and supporting the complicated AVPs/AVRs. Smaller companies can make nice amps and DACs but not AVPs/AVRs, not even Anthem, NAD and Arcam any more (used to, until HDMI2.0/4K etc.) imo.
The Outlaw 976 is doomed to fail, for the minimal feature set and specs., other than for the form over function and/or nostalgic kind of reasons, I can never justify spending $1K on such a thing instead of an AVR-X3700H. That's just me I guess.
And I have had my fair share of AVPs already, two in less than 3 year so I don't think I am biased against the idea of AVPs.