My pass thru doesnt work.

[killbill13]

İ have a marantz 5013. An oled LG C8. And a Sattelite box Which takes signal from a satelite antenna.
oled C8 connects with marantz at the special hdmi arc port. The satellite box with hdmi cable to CBL/Sat.

and when the marantz is closed sometimes the video passthru doesnt work. i have to open and close marantz So it will pass the video to TV.
any thoughts? Here are my settings.

http://imgur.com/zxRNIi4

http://imgur.com/hnpOWuF

http://imgur.com/lXbCzix

 

[WaynePflughaupt]

I believe it's fairly well-known that ARC can be blinky.

Regards,
Wayne A. Pflughaupt

 

[lovinthehd]

If it's just occasionally I'd try a simple soft reset of the avr (unplug it for a while). Then if that didn't do anything I'd try a full reset (microprocessor/factory reset per your manual). Or just not use ARC, it can be inconsistent as mentioned.

 

[Pogre]

Yup. We get posts like this all the time and ARC tends to be at the root quite often.

 

[killbill13]

so am i unpluging the arc? Whats the new connections then? You guys dont use the Arc?
the TV: LG c8 oled

Ειδοποίηση ανακατεύθυνσης

The sattelite box:

Ειδοποίηση ανακατεύθυνσης

the amp marantz 5013

Ειδοποίηση ανακατεύθυνσης

how i connect this 3?

 

[killbill13]

Yup. We get posts like this all the time and ARC tends to be at the root quite often.

From sattelite box to marantz, this is my passthru. at that connection i have an hdmi cable of 5€ can it be this?
marantz doesnt let signal to pass. When i open and close its fixed.

 

[lovinthehd]

I connect the same way as with ARC but I source no audio from the tv so I just don't enable ARC by turning off HDMI control functions in avr/tv. With the pass thru are you turning the tv on first? Sometimes turning the sink (the display) first can resolve some hdmi handshake issues. If your hdmi cable is capable of the necessary bandwidth it should be fine, cost doesn't necessarily have anything to do with it.

 

[killbill13]

I connect the same way as with ARC but I source no audio from the tv so I just don't enable ARC by turning off HDMI control functions in avr/tv. With the pass thru are you turning the tv on first? Sometimes turning the sink (the display) first can resolve some hdmi handshake issues. If your hdmi cable is capable of the necessary bandwidth it should be fine, cost doesn't necessarily have anything to do with it.

I dont remember what opens first. i will check. I believe too is happening when tv opens last.

other issue too with tv Lg oled and marantz. I get very weak audio output. I have to pass 0db to hear loud.
this is happening at netflix and from youtube, both coming from the smart interface of the LG oled.
the tv is less than a year new so i dont like this issues.

and i dont know whats wrong, whos fault it is. Marantz, tv, settings maybe.
maybe thats a whole new thread to open?

 

[lovinthehd]

I dont remember what opens first. i will check. I believe too is happening when tv opens last.

other issue too with tv Lg oled and marantz. I get very weak audio output. I have to pass 0db to hear loud.
this is happening at netflix and from youtube, both coming from the smart interface of the LG oled.
the tv is less than a year new so i dont like this issues.

and i dont know whats wrong, whos fault it is. Marantz, tv, settings maybe.
maybe thats a whole new thread to open?

Does the volume control for the tv affect the low level at all? Your avr also has an input level control, you could try raising that as well.

 

[killbill13]

Volume control of tv is the volume control settings OR the + - of the remote control?

 

[BMXTRIX]

Guys, guessing that we have some communications issues here as English is clearly not the native language of the original poster.

I believe, what is going on, is the video pass-through is not working when the Marantz is powered off. What he calls 'closed'. I may be wrong, but it sounds like the cable box is connected to the Marantz, and they want to watch TV sometimes with the Marantz powered off. So, they just turn on the TV, and it should show cable. Looking at the menu of the Marantz, it appears that the cable box is the default pass through source when the unit is powered off.

Unless I'm mistaken completely (which I could be).

This pushes towards a Marantz issue, as the ARC has nothing to do with video pass through on power off. It has to do with the Marantz keeping the HDMI input to output connection open for HDMI when the unit is powered down.

I would check for a firmware update first.

 

[killbill13]

Exactly this is the problem. There is no firmware update.
arc is connected to the circuit, maybe its not the No1 suspect but its inside.

satellite box->marantz>hdmi arc cable -> tv. The only connection that marantz has with tv is hdmi arc.

 

[BMXTRIX]

Try using a different input on the TV. I don't think this is an issue, and there is no need to have HDMI-CEC on or HDMI-ARC on or to use that specific connection point. You can swap things over to HDMI 2 or HDMI 3 on the TV if you want and see if that helps. It is POSSIBLE that HDMI-CEC is messing up the pass-through video when the Marantz is powered off. I am not sure that is it though.

If it works fine when the TV is powered on and the Marantz is powered on, then I wouldn't think your cables are at fault. So, that leads to it being the Marantz or the TV that is causing the problem.

Inside the TV and the Marantz, make sure HDMI-CEC, or HDMI control, is turned off completely.

 

[Verdinut]

Exactly this is the problem. There is no firmware update.
arc is connected to the circuit, maybe its not the No1 suspect but its inside.

satellite box->marantz>hdmi arc cable -> tv. The only connection that marantz has with tv is hdmi arc.

The SR5013's sold in North America have an HDMI input for TV sets which are incompatible with ARC. It's the HDMI 2 socket found in the owner's manual. Did you verify carefully your manual. I kind of doubt that AVR's sold fo the European market would not feature the same option.

 

[killbill13]

The SR5013's sold in North America have an HDMI input for TV sets which are incompatible with ARC. It's the HDMI 2 socket found in the owner's manual. Did you verify carefully your manual. I kind of doubt that AVR's sold fo the European market would not feature the same option.

I cant access to the back of the marantz easy, but i think you are right. There is a second hdmi non Arc for tv, close to hdmi arc.

From tv side, arc stays? Or change too?
for now i will try the solution that lovinthehd said and if it doesnt work i will try the other hdmi port.

 

[lovinthehd]

Volume control of tv is the volume control settings OR the + - of the remote control?

I meant the tv's volume control, whether you do that manually on the tv itself or on the tv's remote control shouldn't matter.

 

[BMXTRIX]

TURN OFF HDMI CONTROL

It is possible that when you turn off your AVR that your cable box is also powering off. This is part of HDMI CEC that is obnoxious and can screw everything up.

The output on the back of your receiver has nothing to do with anything.

This is detailed in pages 163-165 of the owner's manual (English).

https://www.us.marantz.com/en-US/support/manuals

 

[killbill13]

http://imgur.com/GOnYW07

http://imgur.com/Pb8mNEx

is it ok?

 

[killbill13]

some communications issues

like my entertainment devices. They dont communivate well

 

[BMXTRIX]

Are you using HDMI control at all? Are you using ARC (audio return channel)?

HDMI control should never be used, in my experience, as it rarely works as well as expected when an audio video receiver is involved.

Audio return channel (ARC) is only useful if you are hooking sources directly to your TV. So, if your game system, or cable box, were connected directly to the TV on the non-ARC inputs, like input 2 or 3, then ARC would be used. If you are not connecting any of your sources to the TV directly and everything goes SOURCE -> MARANTZ -> TV, then you have no need for ARC to be on. Turn it to 'OFF'.

This may, or may not, help your situation. It could simply be a communications issue between the Marantz and the LG TV.