Netflix from tv to denon 6400

[Eric2706]

Ok. I'm not sure if this is the best place to post this question but I'll try it and if it's taken down I understand.

But I am trying to get my arc to work from my TV to my denon 6400. And for the life of me. I can not get sound from netflix to my avr.

My TV is a sony XBR-75X940D and the receiver is the denon 6400.

I'm hoping someone else has had this same problem and has a quick fix. I upgraded my cables to high speed 4k yada yada yada cables. I'm connected to each arc on the denon and the Sony TV. According to Sony I have the setting for the TV in the place. And I believe I have the settings correct on the denon.

Anyone got any advice that could help me out?

 

[BMXTRIX]

The most typical advice is to never use ARC because it sucks for reliability and instead just use a Toslink cable from your TV to the A/V receiver and call it done.

The second best piece of advice is to get a Roku and stop using the so-so apps built into your TV.

 

[Spdmn256]

The most typical advice is to never use ARC because it sucks for reliability and instead just use a Toslink cable from your TV to the A/V receiver and call it done.

The second best piece of advice is to get a Roku and stop using the so-so apps built into your TV.

Just curious, what is different about the apps built into a smart tv vs a Roku? Does it depend on the quality of the tv at all or are the apps designed for smart TVs all limited in some way? What about Roku TVs, where there is Roku software built in?

 

[Spdmn256]

https://forums.audioholics.com/forums/threads/smart-tv-and-disc-player.112692/#post-1281760

Actually I just found the above thread that answers some of my questions.

 

[everettT]

https://forums.audioholics.com/forums/threads/smart-tv-and-disc-player.112692/#post-1281760

Actually I just found the above thread that answers some of my questions.

It's always best to use a seperate STB for streaming services and home servers, you get full access to all current audio formats and video.

 

[Eric2706]

It's always best to use a seperate STB for streaming services and home servers, you get full access to all current audio formats and video.

My TV is an android TV and Netflix gets updated often. So I do not think the roku box would have something that my Sony with android OS Would not.

 

[Eric2706]

The most typical advice is to never use ARC because it sucks for reliability and instead just use a Toslink cable from your TV to the A/V receiver and call it done.

The second best piece of advice is to get a Roku and stop using the so-so apps built into your TV.

Thanks for replying. This is the first I'm hearing about arc not being reliable. Although I just got a AVR that could do it. So I didn't know much about it before.

 

[PENG]

Ok. I'm not sure if this is the best place to post this question but I'll try it and if it's taken down I understand.

But I am trying to get my arc to work from my TV to my denon 6400. And for the life of me. I can not get sound from netflix to my avr.

My TV is a sony XBR-75X940D and the receiver is the denon 6400.

I'm hoping someone else has had this same problem and has a quick fix. I upgraded my cables to high speed 4k yada yada yada cables. I'm connected to each arc on the denon and the Sony TV. According to Sony I have the setting for the TV in the place. And I believe I have the settings correct on the denon.

Anyone got any advice that could help me out?

There is typically only one HDMI input that does ARC, for your model it probably it HDMI 4, but it should be label at the terminal.

At the TV, follow instructions:
https://www.sony.co.uk/electronics/support/articles/00012943

At the Denon end, do the following per manual page 188:
See attached screen shot, my Denon AVR and Sony TV are lower models than yours so yours may or may not look the same.

After you made the changes in the ARC settings, you should reset power of the AVR.

 

[everettT]

My TV is an android TV and Netflix gets updated often. So I do not think the roku box would have something that my Sony with android OS Would not.

Does your display pass lossless audio?

 

[Eric2706]

There is typically only one HDMI input that does ARC, for your model it probably it HDMI 4, but it should be label at the terminal.

At the TV, follow instructions:
https://www.sony.co.uk/electronics/support/articles/00012943

At the Denon end, do the following per manual page 188:
See attached screen shot, my Denon AVR and Sony TV are lower models than yours so yours may or may not look the same.

After you made the changes in the ARC settings, you should reset power of the AVR.View attachment 27302View attachment 27303

Thanks for the visuals. My sony is similar but I do not see where I can select the hdmi audio source. I only see for digital optical

 

[Eric2706]

This is what I see. No hdmi selection

 

[Eric2706]

And the input is the correct input with arc so I'm not sure what I'm doing wrong. It's amazing I used to think I knew electronics. But this entire sound upgrade has been killing me

 

[Swerd]

The most typical advice is to never use ARC because it sucks for reliability and instead just use a Toslink cable from your TV to the A/V receiver and call it done.

The second best piece of advice is to get a Roku and stop using the so-so apps built into your TV.

Thanks BMXTRIX! All newbies should note, he is an experienced pro installer. His experience and advice is golden.

And the input is the correct input with arc so I'm not sure what I'm doing wrong. It's amazing I used to think I knew electronics. But this entire sound upgrade has been killing me

You aren't the only one !

I'm just beginning to learn what I can about hooking up a new TV to an older sound system. Until the other day, I never heard of ARC. So I looked it up. I started with Wikipedia, which may be a good place to start if you know little about HDMI and are afraid to ask.

It also led me to this next link about ARC. I won't bother to reproduce what that page says, read it for yourself. Basically, it says a single HDMI cable between an ARC capable TV and an ARC compatible AV sound system can work in both directions between TV and sound system. It allows the owner to use one HDMI cable instead of one HDMI cable plus an optical audio cable. Considering all the trouble people are having implementing ARC, saving one optical cable hardly seems worth the effort.

My takeaway is that an ARC capable TV also requires an ARC capable sound system. Not all AV systems, new or old, are ARC capable. Better to just avoid using ARC. And that is exactly what BMXTRIX told us .

 

[Montucky]

Take a look at this support page. Hopefully it can help a bit:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x940d/articles/00020051

 

[little wing]

ARC can be a pain to use. I do use use it sometimes between my Yamaha 3060 and my Sony 930d. I have to enable HDMI control on the receiver, which enables ARC. Not sure about Denon's interface. Make sure you are using HDMI input 4 on your Sony. I'm not sure why Sony just didn't put ARC on HDMI 1. The only time I use it is when I want to stream something in 4k from Netflix, as my TV is the only source that can stream actual 4k, otherwise I leave it off. Probably good advice to just get a Roku or use an optical (Toslink) cable though...

 

[PENG]

And the input is the correct input with arc so I'm not sure what I'm doing wrong. It's amazing I used to think I knew electronics. But this entire sound upgrade has been killing me

I don't think that part applies to the X900 series, if you set everything the same way I did you should be fine, and the rest is in the Denon.

Did you not get the screenshot for the Denon setting? May be attached two same pics, will double check.

 

[PENG]

Be sure to set your exactly the same as mine, that is HDMI control off, arc on, then cycle power the Denon. It should work.

 

[Eric2706]

Does your display pass lossless audio?

I don't think that part applies to the X900 series, if you set everything the same way I did you should be fine, and the rest is in the Denon.

Did you not get the screenshot for the Denon setting? May be attached two same pics, will double check.

Yes I saw the pictures of the denon setting and it still didn't work for me.

 

[BMXTRIX]

To be clear, Sony isn't in the 'Smart TV' business. They are in the TV business. Roku, by comparison, is in the 'Streaming Appliance' business. It's really about all they do. They make network connected media players. On the residential side, this is Roku. On the commercial side, they do Brightsign (the color will look familiar). This is their life and their livelihood.

So, when the Sony player has a weak control panel, or ARC doesn't quite work right, or an app no longer works on the TV... Sony really doesn't care. Denon has had similar issues with things like Pandora failing on their A/V receivers. They fix it... eventually. But, this is not what these companies are in the business to do, and expecting, let alone demanding, high performance streaming from a TV company will make people very sad at the end of the day. If you don't believe me, just read the negative reviews of these products and find out how many people do NOTHING but complain about the 'smart' features. It's insane.

Roku, for $50-$100 can solve all of that.

All this said, you may find this post goes on for several more days and a bunch more postings before you go out and buy a $5 toslink cable and hook it up and have your audio issue fixed in 30 seconds.

ARC is great... when it works. But the number of people who complain about it not working is ridiculous. This is because of how poorly HDMI implemented this feature into their equipment. ARC should just be a selectable source on your A/V receiver. CD, Cable, Game, ARC, Blu-ray. It should NOT be a part of HDMI-CEC. This would mean that you manually select it and the TV, if it is on ANY input that is not the ARC input, should be pushing audio out of the ARC connection. But, in their infinite wisdom, HDMI did not implement it this way and you are stuck with what may or may not work. Not your fault, but not an ideal situation in any way.

 

[Eric2706]

To be clear, Sony isn't in the 'Smart TV' business. They are in the TV business. Roku, by comparison, is in the 'Streaming Appliance' business. It's really about all they do. They make network connected media players. On the residential side, this is Roku. On the commercial side, they do Brightsign (the color will look familiar). This is their life and their livelihood.

So, when the Sony player has a weak control panel, or ARC doesn't quite work right, or an app no longer works on the TV... Sony really doesn't care. Denon has had similar issues with things like Pandora failing on their A/V receivers. They fix it... eventually. But, this is not what these companies are in the business to do, and expecting, let alone demanding, high performance streaming from a TV company will make people very sad at the end of the day. If you don't believe me, just read the negative reviews of these products and find out how many people do NOTHING but complain about the 'smart' features. It's insane.

Roku, for $50-$100 can solve all of that.

All this said, you may find this post goes on for several more days and a bunch more postings before you go out and buy a $5 toslink cable and hook it up and have your audio issue fixed in 30 seconds.

ARC is great... when it works. But the number of people who complain about it not working is ridiculous. This is because of how poorly HDMI implemented this feature into their equipment. ARC should just be a selectable source on your A/V receiver. CD, Cable, Game, ARC, Blu-ray. It should NOT be a part of HDMI-CEC. This would mean that you manually select it and the TV, if it is on ANY input that is not the ARC input, should be pushing audio out of the ARC connection. But, in their infinite wisdom, HDMI did not implement it this way and you are stuck with what may or may not work. Not your fault, but not an ideal situation in any way.

Again thank you for the knowledge. I really appreciate you taking the time. I actually left the optical cable ran through the wall and tie wrapped along the hdmi. I just disconnected it from the TV and never hooked it up to the new AVR. I guess I'll have to do that since nothing seems to work. And now here's to hoping it works with the optical cable I have.
Theres no such thing is a high speed optical cable is there? I have a 6ft cable so length shouldn't be a problem but the cable I have now is at least 10 years old. Would i need a new or special one?

And maybe I will go with the roku box in the long run.