I want to do ONE THING on my current system but don't know how!

[Beattieboy]

You got no audio from the tv, whether thru over the air, or any other source? In the audio menu, turning tv speakers off and setting the advanced setting for digital audio output to dolby surround or pcm still got you no audio?

No sound through AVR for any selection on Roku. I got sound, including surround sound, as always, through the AVR for any TV program....I did not bother to check DVD or VCR...neither matter much to me. I have only wanted to be able to get surround sound through the AVR when using ROKU or the Firestick. That was not accomplished via the optical cable and I tried every combination I could find....turning off tv speakers, pcm, dolby, etc. etc. In fact, I tried so many combinations after trying the more obvious one that the Denon now want provide Surround Sound even for the TV. I'm pretty sure I can straighten that out tomorrow but ran out of patience this afternoon. I can still get anything I want with just the TV itself, including Roku, but the Denon is silent....except it will perform a great test signal for each of the speakers!!!! No entertainment in that!

I guess I'll just have to find a local person or company to come do for me...though I am sure they will push for a new AVR, smarter TV, etc.....ain't gonna do it, ain't gonna do it. What I have works too well to ditch. But I'm right where I started out....wanting to have the rich surround sound for the Roku selections. While I'm tempted to go ahead and buy the device mentioned above with 1 HDMI audio extractor but if I couldn't get the one cable solution to work today, then I'm not optimistic about a system with several connections.

I'm immensely grateful for your efforts lovinthehd....but it looks like my considerable limitations exceed your considerable knowledge and skills! That's a match I did not want to win!

 

[Johnny2Bad]

Should just have to get an optical audio cable, connect that from the TV to the older surround receiver, and turn on AC3 sound in the TV's audio preferences. If no optical input on the receiver, use a 75 ohm coax digital audio cable instead, but the optical out would probably work better (galvanic isolation with that cable means less chance of ground loops and hum).

If that doesn't work for some reason, then turn off the TV's internal speakers and run all audio into the receiver (will have to use the receiver for all TV audio). Will require some poking around the TV's Menus but can't imagine that not working.

 

[lovinthehd]

Should just have to get an optical audio cable, connect that from the TV to the older surround receiver, and turn on AC3 sound in the TV's audio preferences. If no optical input on the receiver, use a 75 ohm coax digital audio cable instead, but the optical out would probably work better (galvanic isolation with that cable means less chance of ground loops and hum).

If that doesn't work for some reason, then turn off the TV's internal speakers and run all audio into the receiver (will have to use the receiver for all TV audio). Will require some poking around the TV's Menus but can't imagine that not working.

Did you read the thread?

 

[Beattieboy]

Should just have to get an optical audio cable, connect that from the TV to the older surround receiver, and turn on AC3 sound in the TV's audio preferences. If no optical input on the receiver, use a 75 ohm coax digital audio cable instead, but the optical out would probably work better (galvanic isolation with that cable means less chance of ground loops and hum).

If that doesn't work for some reason, then turn off the TV's internal speakers and run all audio into the receiver (will have to use the receiver for all TV audio). Will require some poking around the TV's Menus but can't imagine that not working.

I THINK I have done all that with the possible exception of 'turning on the TV's AC3 sound in the TV's audio preferences'.....there is nothing resembling that in the available choices on the TV settings.

I sure would like to get it to working but I'm at a loss now...not knowing whether the issue is the TV or the Denon 3300 (it is NOT an x3300) or the compatibility of the two. The only thing I know for sure is that the optical cable was firmly ceded....even took the little plastic covers off the ends....

I AM going to check to see if moving the Denon around (it was difficult to access) somehow loosened a cable or something. Don't think it did but if you and lovinthehd think the optical cable should work....I'm going to try it one more time. I want to think the issue is the Vizio TV (M550SV) in that there are few audio options.....but obviously I don't KNOW what's wrong.

Thanks.

 

[lovinthehd]

I THINK I have done all that with the possible exception of 'turning on the TV's AC3 sound in the TV's audio preferences'.....there is nothing resembling that in the available choices on the TV settings.

I sure would like to get it to working but I'm at a loss now...not knowing whether the issue is the TV or the Denon 3300 (it is NOT an x3300) or the compatibility of the two. The only thing I know for sure is that the optical cable was firmly ceded....even took the little plastic covers off the ends....

I AM going to check to see if moving the Denon around (it was difficult to access) somehow loosened a cable or something. Don't think it did but if you and lovinthehd think the optical cable should work....I'm going to try it one more time. I want to think the issue is the Vizio TV (M550SV) in that there are few audio options.....but obviously I don't KNOW what's wrong.

Thanks.

AC3 is another name for Dolby, so I think you tried it....

 

[lovinthehd]

When you say you got sound from the tv, this was a source actually from the tv, not the cable box?

 

[Beattieboy]

When you say you got sound from the tv, this was a source actually from the tv, not the cable box?

A couple of things of note now:

1) As to your question, at the time I wrote that post I had what I have always had. Namely, Surround sound via the AVR with the volume down on the TV. The TV connection begins with a cable box via coax in and then coax out to the TV. Without the cable box I have no other source for sound or video.

2) HOWEVER, now I don't even have that! The Denon is NOT providing surround sound (Dolby or ProLogic etc) on either the TV OR the DVD Player. Both had worked just fine before I started doing my exploring. Somehow, someway, I have managed to change a setting that I can not undo. NOW, everything is ANALOG...and so I get NO sound from the Denon on anything. The TV continues to work just fine with video and sound. I am attaching a very poor photo (taken with a flash which lights everything in the background as red but nothing showed without a flash) which shows that the system is on ANALOG even when the rest of the description reads "Dolby, or 5.1 Surround, or Prologic" etc. I have followed the procedures in the manual (pgs 25 &39) to make it Digital but nothing I do changes it. So I have royally screwed it up and have literally spent hours trying to get it back at least to the way it was. This anomaly MAY be the reason the Optic Cable did not work....even though at the time I continued to have full sound via the Denon. I now have the "Auto" input read on and that's why it is automatically reading "Analog". Perhaps I unplugged or loosened a cable or connection in moving it around so tomorrow I will go back into the back of it and see what's going on. Anything in particular you suggest I check that would cause this problem? There is a button on the remote as well as the unit itself marked ANALOG and when it is pressed "Analog" shows up....but when I switch to any other sound choice e.g. ProLogic TV it will still show up with "Analog" right below it. (Enlarge the photo...right edge in the middle.) Obviously, the AUTO set for the imput is reading analog and that's why I am unable to change even with reassigning the outlet/device. Other than loose cabling what should I check? The Denon is not getting a digital signal any longer....so neither could the TV via the optical cable......??

This has become a full time job, eh? Any suggestions are appreciated.

 

[Beattieboy]

A couple of things of note now:

1) As to your question, at the time I wrote that post I had what I have always had. Namely, Surround sound via the AVR with the volume down on the TV. The TV connection begins with a cable box via coax in and then coax out to the TV. Without the cable box I have no other source for sound or video.

2) HOWEVER, now I don't even have that! The Denon is NOT providing surround sound (Dolby or ProLogic etc) on either the TV OR the DVD Player. Both had worked just fine before I started doing my exploring. Somehow, someway, I have managed to change a setting that I can not undo. NOW, everything is ANALOG...and so I get NO sound from the Denon on anything. The TV continues to work just fine with video and sound. I am attaching a very poor photo (taken with a flash which lights everything in the background as red but nothing showed without a flash) which shows that the system is on ANALOG even when the rest of the description reads "Dolby, or 5.1 Surround, or Prologic" etc. I have followed the procedures in the manual (pgs 25 &39) to make it Digital but nothing I do changes it. So I have royally screwed it up and have literally spent hours trying to get it back at least to the way it was. This anomaly MAY be the reason the Optic Cable did not work....even though at the time I continued to have full sound via the Denon. I now have the "Auto" input read on and that's why it is automatically reading "Analog". Perhaps I unplugged or loosened a cable or connection in moving it around so tomorrow I will go back into the back of it and see what's going on. Anything in particular you suggest I check that would cause this problem? There is a button on the remote as well as the unit itself marked ANALOG and when it is pressed "Analog" shows up....but when I switch to any other sound choice e.g. ProLogic TV it will still show up with "Analog" right below it. (Enlarge the photo...right edge in the middle.) Obviously, the AUTO set for the imput is reading analog and that's why I am unable to change even with reassigning the outlet/device. Other than loose cabling what should I check? The Denon is not getting a digital signal any longer....so neither could the TV via the optical cable......??

This has become a full time job, eh? Any suggestions are appreciated.

View attachment 23004

Unfortunately, there were no visible signs of connection issues and all were taken out and put back again to be sure. I must have done something to the AVR.

 

[lovinthehd]

Not sure why the avr won't recognize the digital connection from the tv, before trying the optical digital input, was there anything else that had a digital input? What is the audio from the cable box, analog or digital?

At this point there are two things I'd try. First would be a soft reset, i.e. unplugging the avr (and at this point the tv as well) for a while. I doubt the tv has a full/microprocessor reset, but your avr on page 55 of the manual describes the initialization of the microprocessor; this would reset the avr so any particular settings you have now would need to be reestablished.

 

[Beattieboy]

Not sure why the avr won't recognize the digital connection from the tv, before trying the optical digital input, was there anything else that had a digital input? What is the audio from the cable box, analog or digital?

At this point there are two things I'd try. First would be a soft reset, i.e. unplugging the avr (and at this point the tv as well) for a while. I doubt the tv has a full/microprocessor reset, but your avr on page 55 of the manual describes the initialization of the microprocessor; this would reset the avr so any particular settings you have now would need to be reestablished.

Thanks lovinthehd....you have really been diligent in trying to help me. First let me say that I do not believe that trying the digital connection with the optical had any thing to do with the current state of my avr....just in case you felt I was implying your recommendation screwed it up ....don't think you felt that but just wanted you to know that it did NOT....I'm confident I had full surround sound on the TV via the avr for a while following that attempt. However, I had NOT pushed the component back in to the cabinet at that time and that's why I initially felt, and still wonder, that I had caused something to come loose. You even warned me about cables that are too short in one of your very first comments. Mine are, as far as being able to slid them out is concerned, plus they are very thick and rigid cables. So, it is possible I didn't loosen but rather damaged one. Just not sure which one since the DVD, VCR nor TV now have surround sound...and they all did prior to this.

Now to your questions. Yes, before trying the optic cable there were the two components that I mentioned above. Both the DVD Player and the VCR and of course, the TV all had digital inputs. In fact, I'm relative sure that of the 3 optic IN inputs on the avr that the 1st one had the DVR and the second one had the VCR...I was attempting to use the 3rd one for a connection to the TV for purposes of the ROKU. The TV got it's digital signal by use of the HDMI (on the TV side) with some sort of connection to the AVR. Then, too, the TV had the coax from the cable box via the avr....so the later is probably where the digital signal came from. So, that also answers your last question...the audio from the cable box IS digital.

As to the reset of the TV and the AVR, I hope to try that later today or as soon as possible. The TV part is easy but the AVR part could be time consuming. Since the TV does not have an S-Video I do not have on-screen programming of the avr...did on the very old Mitsubishi monster that sat there for years...The avr requires an S-Video to have on-screen programming or so I was told when the new TV was installed. On-screen programming made it easier. NOW, I have to get the manual out and follow step by step any configuration that needs to be changed....which may well account for the current status. Making changes like that at the avr itself is not easy to see or to do with the remote. At this point, however, seems I will have to make time to try that. If you know of any other way to simply determine where the loss of the digital signal is coming from I would appreciate knowing. Again, it APPEARS to me that since the current input reading ion the avr is set to "Auto(matic) that I am just not getting a digital signal. Oh, I MAY try taking a coax straight from the cable box (by-passing the avr) to the tv just to make sure I am getting digital from the source. I'll try anything...but any guidance you or anyone else can provide would be appreciated. I doubt many read this thread since it has become so long...mostly by my rambling and lamenting.

Regards,

Jack

 

[Johnny2Bad]

Don't you have a manual for your AVR? If not, go to HiFi Engine and search to see if they have one for download.

https://www.hifiengine.com

 

[Beattieboy]

Don't you have a manual for your AVR? If not, go to HiFi Engine and search to see if they have one for download.

https://www.hifiengine.com

Yes, my friend, I do have a manual...hard copy and downloaded one. In fact, though it is laborious I know, I referenced specific pages from it and you will find above a photo of a page right out of mine and then lovinthehd's comment about it, as well as the availability of a downloaded one. And then there is this from my post this morning: "NOW, I have to get the manual out and follow step by step any configuration that needs to be changed."

I do appreciate your taking time to respond, however. I remain optimistic my problem can be solved.

Regards,

 

[Beattieboy]

The cable box MAY be the issue in the analog/digital issue. At least at this point I need to eliminate it. The Spectrum tech, however, can't be scheduled until 10 days from now!!!!!! I'll follow through with that before undertaking further analysis of the Denon.

Thanks lovinthehd for your help.