Hello all. Just need something to jump start my learning curve since this this my 1st receiver upgrade in like 12 years. Do you have any recommendations where I should go to get general help on how to get the most of of my new receiver?
I am running into little troubleshooting issues like the receiver sometimes wanting to go into Denon set-up every time I turn it on (I complete it every time as well).
I also want to truly integrate it well with my Samsung Smart TV...There is definitely a lot going on between the two devices. The physical connections are fine...I just want to start to dummy-proof it for the family. I still need to re-program my URC (with Complete Control Software). ...and Should I even bother with that? It seems like the receiver pushes me toward the App...Just would like some big picture direction on how I should set this up. (Hope I am making sense here)
I have had some big systems in the past but this technology is pretty new to me. It's humorous to me that it doesn't even come with a manual...I have to access that online. jeez. haha.
Who programmed it? If you have CCP, that SHOULD have been you (assuming you're a dealer or you work for one), but since it has been set to go into the setup menu, it would seem that the power macro is wrong. If a dealer set it up, make them fix it. If you're not a dealer and weasled the software out of one, read the manuals and learn to program.
This is the reason URC and other remote control manufacturers don't want end users to have their programming software- without knowing how to program, you won't like the remote or whatever you're trying to control and now that you have come here, someone will probably rule out URC as a candidate for their remote.
If you think I'm being harsh, it's because I'm a dealer for both of these brands and it would seem that you bought equipment online, somehow got CCP and now you're stuck- all because you didn't want to pay someone for their expertise. If a dealer actually set this up, I would get in their face- I would be no less harsh with them because they would have charged you for their time, but left their expertise at the shop. If you're an employee of a dealer or integrator and want to learn to program, talk to management and see if they'll let you attend training or log into a training webinar.
You got it right when you wrote that there's a lot going on between the AVR and TV. If you don't know what's going on or how to set it up, you'll never be able to dummy-proof it.
WRT not coming with a manual, think about the number of people who will never read it, then consider the weight of a manual that's printed in English, French, Spanish and probably at least one other language- the cost to print separate manuals for each language is high enough but so many want other languages in the US so people won't need to learn English that owner's manuals need to be multi-lingual. Now, if you considered all of these factors, think about the cost to ship these manuals, which often have 200+ pages- the fact that they aren't read added to the cost for shipping means there's no point in including it, so they put it online. They used to include a CD-ROM, but people didn't bother with those, either.
If your buying decision was based on price, why are you complaining? You got what you paid for. If you had paid a dealer for their time and expertise, it would be working properly. If you DID pay a dealer for this, THEY should make it work.
In construction, there's a saying-
"You can have cheap, good and fast- pick two, because you can't have all three".
