I have never really had a bad experience at BB Magnolia , I mean some guys do come off as shi+dips on occasion , talking more but knowing less and so on but I have met some guys that were pretty spot on in regards to various information about products. I actually bought a few open box items , Pioneer Elite and so on and could not be more pleased with the quality / service provided. I think SVS will be a welcomed addition to Magnolia and look forward to rumbling the store walls with my next visit