Best Buy pulls HD DVD inventory

M

mudrummer99

Senior Audioholic
Perhaps sales on HD DVD media had fallen off so greatly BB decided to pull off the shelf to make room for other products.. I seriously doubt that the move was planned several months out.
I know for a fact that they were not planned out months in advance. The only reason that this happened is because Toshiba stopped production of HD DVD. Toshiba would not have continued to sell players at extremely discounted prices for many months losing millions trying to get a foothold in the market just to screw the consumer, that's bad business in so many ways I could make a semester long econ class based on that, so it's hard to believe that a lot of very educated and business savvy people would do it. BB stores got the notification that HD DVD's were being pulled precisely 3 days in advance, yes 3 days. No more, no less. We got notification Sunday, the company came and pulled the media Tuesday overnight. Hope this sheds a little light from the inside perspective.

Mike
 
stratman

stratman

Audioholic Ninja
Companies aren't out "to get you", the reality of the market is that HD DVD is a dead format, logically speaking why take up valuable shelf space for a fire-sale item? Why did you buy HD DVD? Why didn't you buy BD? As you said, it was "YOUR" choice, the BBs, CCs, of the world didn't do anything wrong, they weren't the deciding factor on which format won, both formats were in the market, they didn't decide for you. On the contrary it was rather nice that they took units back to begin with. If Ford stops making the Mustang tomorrow, what are the odds that you can take your Mustang back and get a full credit for it? I'll give you an answer: 0. If your argument stems from an ethical point of view, you'll still have a hard time finding a leg to stand on, retailers are NOT obligated in any sense to make sure manufacturers continue production of a particular item, whether it's an HD DVD player or a mop. If you're feigning collusion, by now the FTC (allowing for class action suits) would have jumped all over it.
 
Pyrrho

Pyrrho

Audioholic Ninja
The number one inviolable law of CE is........early adopters get scorched. The same sentiment was said by Betamax, LD, MiniDisc and 8 track player owners. Caveat Emptor.
I don't understand why people include LD in lists of "mistakes". It was the best home video format for about 17 years—from 1978 until 1995 (when DVD first came out). Early adopters were able to get a lot of good use out of it. The main downside to it was it was always expensive.
 
P

ParkerAudio

Full Audioholic
I don't agree with the statement "companies aren't out to get you" I wouldn't go that far, for example banks, energy companies, insurance companies, etc. However, HD DVD is dead, we knew it was a gamble, you can buy the movies other places that are cheaper than Best Buy. I think you are entitled to some kind of $50 gift card they are sending out.
These things come and go, I am sure that you will be able to find some kind of use for your player in the years to come.
 
P

PENG

Audioholic Slumlord
I don't understand why people include LD in lists of "mistakes". It was the best home video format for about 17 years—from 1978 until 1995 (when DVD first came out). Early adopters were able to get a lot of good use out of it. The main downside to it was it was always expensive.
Because they didn't have one.:)

In my opinion no one has made a serious mistake as such. Early adopters knew they had to pay a much higher price in order to enjoy HD movies sooner. Early HD DVD adopters mostly still paid less than the early BD adopters, and they now can take the benefits of the fire sales. They still have access to a fair number of HD DVD titles to hold them over while waiting for the BD players to become more affordable, and that won't be too long if BD is to survive.

Late adopters who bought HD DVD players this year knew there was a good chance they were choosing a losing format. They paid anywhere between $70 to $199 for their players and that came with at least 2 to 7, or more HD DVDs. In terms of risk of failure, early adopters can buy a $70 Venturer to protect their HD DVD collections and those who bought it this year at fire sale prices are protected by the 1 year warranty. I would bet that by the time their warranty expires, BD players should be going for $199 or less. At that time, they can buy a new and improved players and start collecting BD titles that they do not own in HD DVD format.
 
GlocksRock

GlocksRock

Audioholic Spartan
Wal-Mart just extended their return policy on HD DVD players a few days ago. Maybe Best Buy will do the same.
So would I still be able to return the HD-A2 that I got during the $99 sale?
 
j_garcia

j_garcia

Audioholic Jedi
ParkerAudio said:
I don't agree with the statement "companies aren't out to get you" I wouldn't go that far, for example banks, energy companies, insurance companies, etc.
I think you are mistaking "businesses are in business to make money" as opposed to "they are trying to screw us all". Note that none of these big box stores had nothing to do with the creation or marketing of these formats - that was up to the manufacturers.
 
GlocksRock

GlocksRock

Audioholic Spartan
wow, do you have a link to that policy, or someplace I can read more details about it?

Will they still take it back even if the UPC code has been cut out for the 5 free HD DVD deal?
 
j_garcia

j_garcia

Audioholic Jedi
wow, do you have a link to that policy, or someplace I can read more details about it?

Will they still take it back even if the UPC code has been cut out for the 5 free HD DVD deal?
If you have the original reciept, I don't see why they wouldn't take it back.
 
GlocksRock

GlocksRock

Audioholic Spartan
I should still have it, I'll have to look into taking it back, since I've already rented all the HD DVD movies I want to see, and all the new releases I am interested in are on blu ray.
 
j_garcia

j_garcia

Audioholic Jedi
I am waiting to see if I get the $50 card from Magnolia for mine. If not, I am going to try to return it also.
 
2

20Glove

Audioholic
20Glove,
I could understand your utter contempt if the format stopped working after they announced that it would no longer continue to be produced, but this isn't the case. Any existing players and media will continue to work fine, more than likely for years to come. It's not like a subscription to a website that is going out of business or something like that. What you currently have will continue to work, I think you are more angry that you made a decision and it happened to be the losing one, but did you really lose? It is still a very good media source. You more than likely got it at a great price. Media is still readily available, and in many cases the HD DVD version of the movies are cheaper than the SD version. So what I don't understand is why the level of anger over this? Enjoy the fire sales, stock up on movies at a great discount and enjoy them for many years to come. By then BD players may be much more affordable, or heaven forbid, a new format available to check out. ;)

Mike
I also have a PS3 so I do have blu ray. Other than the PS3... blu ray sucks compared to HD DVD. Yes the discs are better and there is more formatting space... buy c'mon... profile 1.0... 1.1.... 2.0.... are you kidding me... and most players that people have now are not upgradable. If you look at what the new blu ray profiles will give you, doesn't HD DVD already give that you? Why yes they do. HD DVD cheaper players, better players (for the most part), upgradable, and everything we "will" have in the "future" on blu ray players HD already had. Plus what do the blu ray camps do with the extra 25GB space anyway... all the pirate movies are on 2 discs... so are the SD formats of these movies... what gives... shouldn't it be on 1 disc?!?!

Now I am no HD DVD fan... but do like the HD quality movies... and I liked both movie libraries is the reason I purchased both. So not out really anything and I do like the player (for the most part).

But as far as your comment goes... about the format and it stops working... well.... IT DID! I downloaded the lastest firmware and bam... bricked out!! So support stops and new firmware kills the machine... AWESOME!

Not angry... just having fun!
 
MUDSHARK

MUDSHARK

Audioholic Chief
As a matter of fact, I am stocking up on a few. King Kong just arrived. Superman returns and Batman Begins will be coming soon. Then I will just bide my time on a good reasonably priced bitrate Blu Ray player. AH should have some deals this winter.
 
2

20Glove

Audioholic
I think you are mistaking "businesses are in business to make money" as opposed to "they are trying to screw us all". Note that none of these big box stores had nothing to do with the creation or marketing of these formats - that was up to the manufacturers.
Companies aren't out "to get you", the reality of the market is that HD DVD is a dead format, logically speaking why take up valuable shelf space for a fire-sale item? Why did you buy HD DVD? Why didn't you buy BD? As you said, it was "YOUR" choice, the BBs, CCs, of the world didn't do anything wrong, they weren't the deciding factor on which format won, both formats were in the market, they didn't decide for you. On the contrary it was rather nice that they took units back to begin with. If Ford stops making the Mustang tomorrow, what are the odds that you can take your Mustang back and get a full credit for it? I'll give you an answer: 0. If your argument stems from an ethical point of view, you'll still have a hard time finding a leg to stand on, retailers are NOT obligated in any sense to make sure manufacturers continue production of a particular item, whether it's an HD DVD player or a mop. If you're feigning collusion, by now the FTC (allowing for class action suits) would have jumped all over it.
A few people I feel do not understand what I am trying to say.

Why does the retailer get to return a product (they bought from a manufacturer--- again knowing they are taking a chance too) for refund but the retailer that sold the product to the consumer does not give the consumer that refund as well. BB is the only retailer around here that sent back and got refunds for these players... CC is still selling both movies and players at Fire Sale. Are you telling me BB could not do this and CC can??

So I am not saying that BB is obligated to tell the manufacturer anything... but if they buy the product and are willing to sell the product to their consumers... why does BB get to return the systems (that BB bought from the manufacturer, just like we bought the system from BB, DOUBLE STANDARD is all I am saying) and BB gets money back for the return of the movies.

I just look at CC, Wal Mart, and other stores around me selling these systems and movies but BB is not... seems unfair to me.

Was this a little less angry... not angry... just trying to have some fun. I will not use caps and exclamation points as much... my post did sound angry.

But trying to liven up the discussion.

I would probably not be here if my player was working. I will enjoy the fire sales b/c hopefully the player will last a long time. I just bought a new player tonight .... Onkyo DV-HD805 for $125. But do not want to open it till I see if my other one works after BB returned it for me to Toshiba to get fixed.

Now if anyone should be angry it would be Onkyo... 3 months after they release a GREAT HD DVD player the format goes bye bye. The MSRP on this system according to my receipt was $799, so I feel I got a deal... HQV as well. Was $799 really the price that this came out at?

Plus I feel to get a good upconvert player you would be paying $150 or more... so $125 seemed acceptable.

Anyway... love to keep it lively here.

But someone please explain to me: why does BB get to send those systems and movies back but consumer does not... and other companies are not??

I like the $50 card I will be getting... but c'mon they did this cause Toshiba refunded them money. Not cool... I feel if I messed up my own bed I have to sleep in it... why does BB get to sleep in the bed and mess it up... but then Toshiba makes the bed for them?!??!??! Again... CC and others are still selling, that is what I am trying to point out here. BB got off scot free, it seems.
 
2

20Glove

Audioholic
As a matter of fact, I am stocking up on a few. King Kong just arrived. Superman returns and Batman Begins will be coming soon. Then I will just bide my time on a good reasonably priced bitrate Blu Ray player. AH should have some deals this winter.
Half.com is great place to go. I got:
The Frighteners, Hustle and Flow, King Kong, Last Samuri, Casino, Deer Hunter, Clerks II, Mallrats, Sleepy Hallow, Heroes Set, American Gangster, and both Mummy movies all from one seller with shipping for $128.

I bought movies I would have never thought of buying on HD but hey the price was awesome!

I will wait and try and find more. Overall, I am happy with my HD DVD purchase, and to let everyone know... even if I would have had a chance to return it for a full refund... I would not have (at least while it was working)... I had to put that in this post and not one of my rant posts. LOL
 
j_garcia

j_garcia

Audioholic Jedi
The announcement that HD DVD would be removed from the B&M stores came months ago, so yes it was already known. It isn't like they just up and did it one day.
 
2

20Glove

Audioholic
BB is the only retailer around here that sent back and got refunds for these players... CC is still selling both movies and players at Fire Sale. Are you telling me BB could not do this and CC can??
Now if I was BB and could send back for a refund... I would have... makes smart business sense but you have to understand at the same time... consumers do not think that is cool.

I just wanted to make sure you all did not think I am a bleeding heart.
 
stratman

stratman

Audioholic Ninja
Like magazines and newspapers, a lot of the purchases are made as a "quasi-consignment," for instance a newspaper stand receives 100 copies of today's news, it only sells 50, he returns what he didn't sell back to the "manufacturer," tomorrow the same thing happens again, whatever he didn't sell he returns, you see it's a "contract" of sorts on a "wholesale" basis. Now please realize that periodicals are time sensitive also and publishers take back unsold magazines as long as they're not damaged and allow credit for next month's issue. Retailers couldn't do this with consumers they would be out of business in a week. Not all merchandise stores buy can be returned, that's why they have sales and clearances, not all manufacturers take back opened, used merchandise. Toshiba is in a predicament for one reason, they plan to stay in CE for a very long time, it doesn't pay to sour consumers and get a bad reputation.
 
PhillyDan1969

PhillyDan1969

Junior Audioholic
The two weeks or so prior to the announcement all HD DVD discs were $9.99 at BB. The discs were all pulled on the 23rd.
That's a lie, never seen any $9.99 HD-DVDs at my BB, been watching weekly since Toshiba pulled the plug!!!
 
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