Good point, yes! Why did I listen to them for 20 years? Frankly speaking I do not stop asking that question myself for 20 years and never find the answer. May be I am lazy to buy some substitution. May be I think Hi Fi equipment producers are just money suckers like bw, may be no orgasm on sound after experience with bw or may be something else. By the way, in 1982 I made loudspeakers myself, they never failed. Of course, the quality of sound is not Hi Fi but one can easily use that speakers as an anvil or support under a truck.
I am not going to give up but continue to declare that bw is the absolute crap company betraying its customers. Yes, I got screwed by the dealer from whom I bought the speakers, that is absolutely correct. But why bw refused to sell me the spare parts 2 or 3 times within that 20 years? Don’t they know they have a swindler in my country calling himself a bw dealer? I didn't ask them to do it for free. I was going to pay full.
Many years ago I was a dealer in some sound area and used to sell Cary players USA, Silthech cables Holland, Briston amplifiers Canada. There were some issues with the equipment. For example, Briston. My customer who bought the amplifier from me had 3 problems with his BST amp within 15 years after he bought it. Briston warranty employee Brian in 2013 and later on Mike Pickett (last time in 2015) were always friendly and extremely fast in any way to assist all problems with their amplifier although I am not their dealer for quite a long time. Now I am in different areas of business but all work similar, a producer/seller always helps to solve a product/production problem. Bw are pure f-ng bustards, because they are British. I was a dealer of two British producers, I quit both.