Yamaha RX-V765 brand new, no sound. What am i screwing up?

[Locust]

Hello all,

Just purchased a Yamaha RX-V765 with NS-C444 center speaker, NS-333 back speakers, YST-RSW300 Sub, and only 1 NS-F700 Front speaker.

I have set this up and am recieving no sound whatsoever. I am only able to purchase the one front speaker atm due to being stationed in Germany and the PX having only one in stock atm. I figured I would buy the last one and work on getting the other one, dealing with the unbalanced sound until I could find one.

However, I get absolutely no sound and it will not complete the speaker setup due to the missing speaker.

* I am using 16 gauge cable.
* Have an XBOX 360 connected via HDMI (which has video but no audio)
* Have a PC connected for sound only in the AV1 slot (no sound as well)

It doesnt seem to me to add up that it would refuse to work w/o a speaker.Been awhile since I have pieced together an audio system so I must be doing something wrong.

Been through the instruction book until my eyes bled and havent found any inconsistencies other then the speaker setup issue.

I'm starting to lose my cool here, any help would be much appreciated.

 

[XEagleDriver]

A couple ideas.

Hello all,

Just purchased a Yamaha RX-V765 with NS-C444 center speaker, NS-333 back speakers, YST-RSW300 Sub, and only 1 NS-F700 Front speaker.

I have set this up and am recieving no sound whatsoever. I am only able to purchase the one front speaker atm due to being stationed in Germany and the PX having only one in stock atm. I figured I would buy the last one and work on getting the other one, dealing with the unbalanced sound until I could find one.

However, I get absolutely no sound and it will not complete the speaker setup due to the missing speaker.

* I am using 16 gauge cable.
* Have an XBOX 360 connected via HDMI (which has video but no audio)
* Have a PC connected for sound only in the AV1 slot (no sound as well)

It doesnt seem to me to add up that it would refuse to work w/o a speaker.Been awhile since I have pieced together an audio system so I must be doing something wrong.

Been through the instruction book until my eyes bled and havent found any inconsistencies other then the speaker setup issue.

I'm starting to lose my cool here, any help would be much appreciated.

Locust,

Thanks for your service to our country!!

A couple ideas:

1) Skip the automated speaker set-up routine (YPAO). Skipping that process may allow the 765 to work--although having only one front speaker will mean you are missing half of the most important sound information.
I sincerely doubt YPAO is programmed to be able to run with only one front speaker, since if someone only had two speakers they would be Front L & R.

2) Instead, hook up your two NS-333 speakers as Front L & R and see if the 765 will work properly. This will at least eliminate the 765 as being bad and allow some use until the other NS-F700 speaker arrives.

XEagleDriver
Lt Col, USAF (ret)

 

[Locust]

Thanks for the reply XEagleDriver. Sorry for the late reply, work doesnt want me to complete this project atm

So...I purchased the NS-777 to counter the other NS-700 (which will work all around to even out the base tones i think. And....

Nothing.

Really getting confused. To double tap on trouble shooting i ran the self config again and it apparantly just is not picking up my front speakers at all. Says no front L. Check wiring.

I currently have the + to the top right and the - to the bottom right with plates that should distribute fully. Then running to the reciever. This is what the instruction manual considers the "standard" setup.

I would be surprised if the reciever isnt picking them up due to a reciever fault. Not sure why but it feels like user headspace and timing issues. Any ideas?

 

[Adam]

Hi, Locust. So, to verify, you now have speakers connected to both the left and right front speaker terminals on the receiver?

Something that I'd like to get clarification on is your statement that:

I currently have the + to the top right and the - to the bottom right with plates that should distribute fully. Then running to the reciever.

The plates that you mention - are those the metal conductors connecting the two sets of binding posts on the back of the speakers? If so, you want to connect the speaker wire to the left and right (either top or bottom), not to both right (or left) terminals on the back of the speaker - assuming that the owner's manual has the correct diagram. If you connect like that, and the metal plates are connected as shipped, then you'd be creating a short circuit. You want one wire to go to the "+" side (the right side according to the manual) and the other wire to go to the "-" side (the left side according to the manual).

If you'd clarify how you have the speaker wires connected, that will help me understand. Thanks.

 

[Locust]

Adam, Thx for the reply.

Clarification.

On the back of the speakers (front speakers) are 4 terminals. The top row is a positive annd negative, the bottom 2 are identical. One plate connects the two negatives, and the other plate connects the two positives. I have my positive connected to the top positive and my negative connected to the bottom negative.

I have them identical to the instruction manual.

Reciever responds fine, as if it should be working. Just no sound. All video works through HDMI. But no sound from either the HDMI (whose video sends perfectly) or fiber optic cable via AV1.

 

[Adam]

Do you get sound if you set it to the tuner (even if it's just static)? I'm wondering if your connections (and audio settings) for the other components are correct. If you get sound from the tuner, then we'll know to focus on getting them set up correctly.

 

[XEagleDriver]

Time for troubleshooting

Locust,

OK, now that it sounds like you verified the speaker wiring is correct, I would do the following to try and isolate the culprit.

1) Double check your wiring one more time, just to be sure.

One more thought, please confirm you do not have headphones connected--this disables the speaker output. (see Manual p. 26)

2) Start with something simple like the FM Radio.
(This way the sound source does not require an external device--PC, XBOX, etc.)

These steps will walk you through using the SCENE "RADIO" button for FM:
----a) Ensure you have connected a FM antenna.
----b) Push the SCENE button for RADIO, it should turn the unit ON and set the sound field to 7CH ENHANCED. (see Manual p.24)
----c) Select FM Radio and tune in an FM station. Confirm "FM" is visible on the Front Panel Display. (see Manual p.31)
----d) Set the Volume to between -30 and -35 (Note: smaller numbers = louder volume)
----e) Cycle the Mute button on/off using the remote to ensure it is not inadvertently engaged.
----f) Confirm you are not in "Zone 2" mode (see Manual p. 6, display item #7 and/or Manual p. 4, button "C")

3) If you get sound from the speakers, the issue is with your 765's Audio Input Source settings or the XBOX's audio output settings.
(FYI: I know nothing about XBOX audio!)

4) If you do NOT get sound, the issue is still with your wiring and/or receiver.

I am hoping the wiring you described in an earlier post did not damage something.

Good Luck,
XEagleDriver

 

[XEagleDriver]

Great Minds . . .

Do you get sound if you set it to the tuner (even if it's just static)? I'm wondering if your connections (and audio settings) for the other components are correct. If you get sound from the tuner, then we'll know to focus on getting them set up correctly.

Adam,

LOL, you and I must be on the same page in the Karma hymnal!

XEagleDriver

 

[Adam]

Adam,

LOL, you and I must be on the same page in the Karma hymnal!

XEagleDriver

Yep! You did an excellent job of detailing it all out, though. I was too lazy.

 

[Locust]

Thanks again for the replies.

1- Must have just typed the first post too quick because I was troubleshooting, but my cables have always been set up as posted previously in the second post.

2- No sound from FM/AM audio ( I am set up in a basement but i should still get static)

3- Audio for XBOX is set correctly as I can tell. Optical audio for PC is exactly as it was setup on last reciever (theater in a box) and no sound now whereas I did have sound on last receiver.

4- All steps were taken, completed, to no avail

5- Did have the mic in from the auto setup and thought i did a Willy Lump Lump maneuver but removing mic was unsuccessful

Honestly, It has probably been 10 years since I worked with REAL audio equipment, but I have worked with it before. I know from experience its usually something easy that is overlooked in haste (I do quite a bit of troublehooting in my line of work) but this ones killing me. The receiver doesnt give the impression that it is faulty though, and the setup is precisely according to the manual. I's dotted and T's crossed, over and over.

 

[Adam]

If you were simply getting no sound from your speakers, I'd think about the volume being muted or the speakers being shut off (which is an option that I don't see on the 765). However, your receiver isn't recognizing the presence of the front left speaker (probably the first one that it checks) when you run the auto set-up.

So, perhaps something is going on with the speaker(s). Have you tried connecting the speaker wires to either both top (or bottom) terminals on the speakers, instead of having one connected to the top and the other connected to the bottom? That would help rule out the connecting plates between the speaker terminals as being a cause. Also, do you have an Ohm meter (or multi-meter)? You could check and make sure that there isn't something faulty in the speakers by seeing if there is continuity across the terminals, and also check to make sure that you have continuity in your speaker wire.

 

[Locust]

No Multi- Meter.

Switched wiring both to top row. Nothing.

Switched front and right speaker terminals on receiver hoping to see it pick up the other one so I could isolate the issue to that L speaker. unsuccessful.

It stops the check at 2% on left speaker for both speakers.

 

[XEagleDriver]

Other Ideas

Thanks again for the replies.

1- Must have just typed the first post too quick because I was troubleshooting, but my cables have always been set up as posted previously in the second post.

2- No sound from FM/AM audio ( I am set up in a basement but i should still get static)

3- Audio for XBOX is set correctly as I can tell. Optical audio for PC is exactly as it was setup on last reciever (theater in a box) and no sound now whereas I did have sound on last receiver.

4- All steps were taken, completed, to no avail

5- Did have the mic in from the auto setup and thought i did a Willy Lump Lump maneuver but removing mic was unsuccessful

Honestly, It has probably been 10 years since I worked with REAL audio equipment, but I have worked with it before. I know from experience its usually something easy that is overlooked in haste (I do quite a bit of troublehooting in my line of work) but this ones killing me. The receiver doesnt give the impression that it is faulty though, and the setup is precisely according to the manual. I's dotted and T's crossed, over and over.

Locust,

1) Contact Yamaha Tech Support. I have had good response from them in the past via email (~24 hour turn) and I think they might also have online chat.

2) Try the Manual (vice Auto) Speaker Setup.
Reference manual p. 54. Get into the Setup Menu and then the Speaker Setup submenu, and then the 2. Manual Setup item to run through the screens on speaker setup verifying:
----a) Using option A) Config to check that the speakers the receiver thinks you have, match what you really have for the L/C/R, SL/SR, etc. (i.e. None, Small, Large).
----b) Use option E) Test tone (p. 56) to force a test signal to each speaker--if this does not produce a tone, I fear you may have received a lemon (unusual for Yammy, but it does happen).

3) Do you have another pair of old speakers laying around (or borrow from a buddy) that you could use to test if the problem is the speaker vice the receiver?

Cheers,
XEagleDriver

 

[cheller04]

Just a thought...

My Yammie won't play audio if all speakers in multichannel mode are not engaged. I read through the thread pretty fast so I'm not sure if you tried setting up "just" main left and right and setting the receiver to direct or two channel stereo. Doesn't matter which speakers at this point, just that you have 2 hooked up.

 

[Locust]

XEagleDriver-

* Contacted Yamaha Customer support 2 days ago via email. Waiting for a response.

* I have gone through the auto setup many many times now always with the same result. Stops immediately at 2% on left speaker. Regardless of which speaker i have conected to front left. I have tried nearly all of them now. I think its improbable that all of the speakers are faulty.

* Is there any chance that being in europe on a different voltage system I need to switch a jumper or something? May sound far fetched but I am stretching at this point.

cheller04-

* I considered this to be an issue and ensured the setting wasnt to 7.2 as I currently am equipped only for 5.1. I do not however see an option for only 2.