Hey KEW! One of the speakers was defective: the midrange/tweeter assembly was designed to be isolated from the woofer/passive radiators (sealed chamber). However, if I pushed on the midrange (yeah, I was fooling around with my speakers!) it would affect the other drivers (they would “push” out). Thus was contrary to what I gleaned about the construction (I don’t know if it altered the performance or not). I reported it to A4L (they would not replace the speaker because they were out of stock). KEF stepped in and gave me a new one. It was just a hassle is all (and kind of weird).
Did A4L offer any fix, given they could not replace the speaker? Or did they blow you off?
I am especially interested in this because I very often recommend buying from them and also point out that they are fair in their handling (they have been in my experience and the accounts I have read).
If they could not resolve your concern because they did not have a replacement, it doesn't satisfy you, but it is understandable that the next step would be to work through KEF/warranty for resolution. That said, if you discovered the issue with the speaker within a fairly short period, I would expect A4L to offer a refund.
I understand that would not be at all satisfactory for you after you found the "perfect deal/solution"!
However, the most interesting aspect of this to me is that the speaker cabinet would not properly isolate the bass section! Were these refurbs or sold new? Either way, I might expect a faulty driver (it happens),but not a bad cabinet out of KEF!
Thanks for the info!
