Well, one clear requirement is that you have a stereo audio cable running from your TV to the receiver, but presumably you have hooked one up.
One thought: On my Yamaha, there is just one input that is labeled DTV/CBL, as opposed to two inputs, one labeled DTV and the other labeled CBL. If you want to run audio from a cable box to the receiver AND run audio from the TV itself to the receiver, you have a problem, as there is only one pre-labeled input that looks like it should be used for both.
If you have a digital feed from a cable box to the receiver (either cox or optical), plus the analog feed from the TV, you might be feeding two sources to the same DTV/CBL input, even though there are separate places to plug the cables in. If the DTV/CBL input is running in its default AUTO mode, it will automatically select the digital input, which might look like its present even if there is no actual signal (like with the cable box off).
You can get around this by connecting the feed from the TV to some other input (like VCR1 or VCR2).
Sorry if the above has nothing to do with your problem!