As mentioned, the speaker company is your first line of answers on the finish. They may have small cans of touch up paint of the exact color and if there is a clear finish as well they will or should let you know how to do it properly.
If this is what I suspect it is, then unless he is experienced in body shop work, he will not be able repair it.
Since he lives in Ottawa, I can guarantee this is climate related. Having lived about 50 years in Southern Manitoba, Grand Forks ND, and now Northern Minnesota, I'm very familiar with this problem. Around here you hardly ever find a piano without a cracked sound board, unless it has been kept under strict climate control.
It is unfortunate that these speakers have a paint finish.
His best option is the body shop.
The drivers need to be removed.
The cracked areas need sanding back to the wood. Then the area needs to be made perfectly smooth with fiber glass filler, and sanded perfectly smooth. This is the most labor intensive and skilled part of the restoration.
He needs the paint codes from Totem.
All of the repaired panels will have to be spray painted, as time will have altered the original color.
This will not be inexpensive endeavor.
I have pro spray equipment in my shop and those are the jobs I hate the most. The slightest blemish shows. Nothing short of perfection will do.
I have done enough of it that I never begrudge body repair men their fee.