When forced arbitration backfires

[jinjuku]

After 75,000 Echo arbitration demands, Amazon now lets you sue it

Lol. So Amazon has an arbitration clause in their Echo Device TOS. 75,000 people take Amazon up on the offer and because Amazon is on the hook for all the arbitration fees they did away with the provision.

 

[BoredSysAdmin]

The best part:
In an early case, Keller Lenkner recruited more than 5,000 DoorDash drivers who claimed they were improperly classified as contractors. When the food delivery company found itself faced with millions of dollars in arbitration fees, it attempted to push the drivers into filing a class-action lawsuit. US District Judge William Alsup instead forced DoorDash to arbitrate each claim, costing the company nearly $10 million even before the cases were decided. In November, DoorDash individually settled claims brought by 35,000 drivers for a total of $85 million.

“No doubt, DoorDash never expected that so many would actually seek arbitration,” Alsup wrote in his order. “Instead, in irony upon irony, DoorDash now wishes to resort to a class-wide lawsuit, the very device it denied to the workers, to avoid its duty to arbitrate. This hypocrisy will not be blessed.”

 

[Pogre]

Ha! That warms my cold black heart...

 

[panteragstk]

The best part:
In an early case, Keller Lenkner recruited more than 5,000 DoorDash drivers who claimed they were improperly classified as contractors. When the food delivery company found itself faced with millions of dollars in arbitration fees, it attempted to push the drivers into filing a class-action lawsuit. US District Judge William Alsup instead forced DoorDash to arbitrate each claim, costing the company nearly $10 million even before the cases were decided. In November, DoorDash individually settled claims brought by 35,000 drivers for a total of $85 million.

“No doubt, DoorDash never expected that so many would actually seek arbitration,” Alsup wrote in his order. “Instead, in irony upon irony, DoorDash now wishes to resort to a class-wide lawsuit, the very device it denied to the workers, to avoid its duty to arbitrate. This hypocrisy will not be blessed.”

Guess that's why so many restaurants near me have dropped door dash and a lot of those other services.

 

[jinjuku]

You have to love a game of train where you are the entity that both set up the track and put the trains on it only to realize you have 5000 train engineers totally willing to drive all their trains at the same time.

Serves these fuckers right.

 

[jinjuku]

No doubt, DoorDash never expected

Door dash didn't do themselves any favors by treating tips as compensation and then reducing wages by a thresh-hold that the tip went over.

I tip, and always have tipped, in cash.

 

[jinjuku]

“No doubt, DoorDash never expected that so many would actually seek arbitration,” Alsup wrote in his order. “Instead, in irony upon irony, DoorDash now wishes to resort to a class-wide lawsuit, the very device it denied to the workers, to avoid its duty to arbitrate. This hypocrisy will not be blessed.”

Door Dash had to settle all complaints via arbitration and it cost them $84,000,000.