One of my customers was PO'd at Sonos before he called to say that his power amp wasn't turning on and now that I have found that it doesn't have a problem, I found that the Sonos Connect that was in that system lost most of its audio output level. Now, he's REALLY PO'd at them and wants to look into something different.
Any tips, complaints, opinions about ease of use and sound quality without going all 'Chocolaty midrange'?