Marketing...The Double Edged Sword
Hey everyone.
Hello Gene. Great article. I liked it.
You wrote…
“…Despite our advances in science, one divine truth can always undermine us – marketing. Because of marketing, and lots of gullible people that fall victim to it, reality TV shows, pet rocks, and low-carb diets sell…”
It’s true, high quality music reproduction is a shrinking niche. And currently marketing isn’t helping. But, IMHO, the things you sited are simply the affects of a bigger problem…
"High-end Audio Equipment Manufactures Suck At Marketing!"
I know that sounds nuts but (IMHO) it’s the truth. But I’ll try to explain my point of view thoroughly.
Marketing has it’s good points and if done correctly can turn this industry around almost immediately.
Most people aren’t very gullible. Marketing is a science. The products you mentioned were marketed very well.
For an example of good marketing in high-end audio/video let’s look at a website I came across… Audioholics.com (Heard of it…
)
Your business – Audioholics.com – does a great job marketing.
- You get the word out by forming partnerships and business relation ships w/ other popular sites (i.e. the HTA).
- Your forum posts rank well in Google and other search engines - this attracts new readers.
- Your site has grown (and continues to grow) to one of the most visited HT sites on the Internet - Very impressive. On top of that…
- I continue to read your site because (I believe) you’re doing what you say – “Pursuing the Truth in Audio & Video.”
High-end manufactures can learn a lot from you guys. (1st I’ll Talk About the Good)
- Yes – High-end manufactures are the backbone of the high-end market. After all they make the equipment we all enjoy.
- Yes – Some do try to educate their potential customers, even though they may not get the sale (I.E. Axiom Audio has a newsletter with great setup tips for newbies)
- Yes – They do trade shows to show off their latest and greatest products
That’s all true but (Here Comes The Bad)…
Their Marketing Only Targets Existing Customers
“The one exception are the (very few) manufactures who help new or budding enthusiasts (again the Axiom newsletter comes to mind)”
Marketing is where every-high end manufactures (at least all the ones I can think of) fall flat on their face. Their marketing is just plain bad.
So what if they put an add in an audio mag. Everyone I know who reads audio mags are already into high-end audio. So...
Are audio manufactures banking on their existing customer’s upgrades as a means to long term growth? From a marketing standpoint, that’s what it looks like to me. And it’s a bad idea and business plan.
People (for the most part) want the best they can afford (2 points for Mr. Obvious). People embrace new technology if they see it enriching their lives (CD=Better sound > DVD=Better movies > IPOD=Music on the go).
High-end audio manufactures simply need to find out how their products enrich people’s lives and…
Market It… Market It… Then Market It Some More…
Bose, who isn’t high-end IMHO, does a great job at this. They advertise their crap, oops I mean “quality products”, everywhere. (Please forgive me for the jabs at Bose) The point is…
“Even if the products aren’t the best, People will buy it if they think it’s the best”
KNOCK! KNOCK! High-end manufactures – Here’s Your Opportunity.
Convince the public (people who don’t know you) that your widget is exactly what they’re looking for if they want to really enjoy that CD, or DVD, or Reality TV Show, or whatever.
If high-end manufactures stop trying to resell to their existing customers, and market to new customers, the industry as a whole would be better off.
---Sidebar---
Hey Audioholics (just incase you aren’t busy enough) here’s a golden opportunity to grow your business and introduce new people to high-end audio/video…
1. Find Audio Manufactures willing to donate some money and/or equipment
2. Find a local space and set up a quality HT once a month or every other month or on the regular
3. Do “gorilla marketing” =>Fliers, Posters, Postcards, etc. =>Libraries, Laundry Mats, Local Stores, Churches, etc.
4. Have a free raffle => Give away an IPOD or MP3 player or 2 new DVDs or a vacation (just give away something – anything – people want)
5. Have a family movie night or Sat. morning or...(You get the picture)
6. Play some quality CDs for those who show up early
7. Talk a little about high-end audio/video – then play a movie – then have the raffle
Bottom line…
You’ll be attracting new people to high-end audio/video
You’ll get more readers for your site
You’ll help some high-end manufactures attract new customers
It sounds like a potential Win-Win-Win to me.
---End Sidebar---
Just my thoughts.
Enjoy,
Panther