Sub Signal-Sensing Problem - wrong hookup?

J

jadejay2

Enthusiast
Hi guys, kind of a newbie here so please be gentle with me . . .

I just recently purchased the JBL SCS 300.7 and I have been having problem with the auto-sensing feature of the JBL subwoofer.

I hooked up the sub by connecting the "Subwoofer Out" on the receiver to the "LFE" on the JBL sub. The crossover frequency on the receiver is set to 100 Hz, and output to sub is enabled on the receiver.

If I set the JBL sub to "auto", no sound is output from the sub. If I set the JBL sub to "on" then I can hear sound from the sub. If I then switch from "on" to "auto", the sound would remain on, but only for several minutes before it times out and goes back to standby. In other words, the sub only output sound if I had it at "on" or it is not sensing any signal in the "auto-sensing mode"

What do you guys think the problem is? Should I try the "Line Level" hookup between the receiver and the sub? What is the real difference between "Line Level" and "LFE" hookup anyway?

Please help!
 

Buckle-meister

Audioholic Field Marshall
jadejay2 said:
What do you guys think the problem is?
I can think of a couple of things to try.

1. If you're using the bass management facility of the receiver (and it seems that you are because you mention that it's crossed to the sub at 100Hz (more on that setting later)), you should set the crossover frequency setting on your sub to maximum. In effect, you are allowing the sub to play frequencies much higher than you want it to, but because the receiver won't send it frequencies above 100Hz anyway, the sub'll never actually be able to.

2. If you've used your receiver's automatic calibration facility (if it has one), you may find that the Level setting for the sub is far lower than those for the rest of your speakers (auto-calibration isn't perfect). The 'auto-detect' feature of your sub may not kick-in because the signal it's getting from the receiver is too low to trigger it. To get around this, simply go into the receiver's menu and raise the sub's Level setting, but lower the volume setting on the sub itself. In this way, you'll still hear the same volume as before (the two will have countered each other), but the sub will be receiving a stronger signal to trigger it.

As for the !00Hz setting you have for the crossover, this seems quite high. Ideally, you should look at the frequency response (i.e. 60Hz to 20kHz for front left and right; 80Hz to 20kHz for Centre etc) for each speaker and set the crossover to the largest of any minimum number. In the above example, the crossover setting would be a choice of either 60Hz or 80Hz, so 80Hz would be used.

Hope this helps. :)
 
J

jadejay2

Enthusiast
Thanks guys . . . I tried both setting the "Line Level" connection and adjusting the sub level on the receiver, still the same thing . . .

Any more suggestion?
 

Buckle-meister

Audioholic Field Marshall
jadejay2 said:
Any more suggestion?
What happens if you turn the crossover setting in the receiver's menu to max, the crossover setting on the sub to max, the Level of the sub made identical to the front speakers in the receiver's menu, and the subs own volume turned down to zero (just to be safe)? Does it switch on now?
 
J

jadejay2

Enthusiast
Buckle-meister said:
What happens if you turn the crossover setting in the receiver's menu to max, the crossover setting on the sub to max, the Level of the sub made identical to the front speakers in the receiver's menu, and the subs own volume turned down to zero (just to be safe)? Does it switch on now?
Tried that . . . same old result . . . this is getting frustrating!
 
M

markw

Audioholic Overlord
Sounds like a defective sub.

Time to exchange it.
 
J

jadejay2

Enthusiast
Hauled the whole package (it weighs 75 lbs!) back to Best Buy 10 minutes before closing last night. Got exchanged for a new set . . .

Set it up . . . auto-sensing did not kick in . . . was about to kick it out of the windows . . . then adjust the sub level on the receiver by +1, bingo!!!

It looked like the first one was defective - I had turned up the sub level all the way and it was still not sensing signals.

Thanks for all the suggestions, guys!
 

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