this is probably due to you not having the center channel hooked up correctly, for the most part, your not going to hear dialouge from the L-R channels, mostly the center the L-R SL-SR are designed for ambiance mostly. i would say check that the center channel is hooked in properly, if the dialogue is too quiet, check and see if the gain of the center channel is set the same as the rest of the speakers, if so, reduce the gain of the left, right and surrounds or increase the gain of the center channel.
and no, you are not supposed to hear the dialouge through the left, right or surrounds unless their is alot of movement on the screen.