This has me concerned....
I agree. This has me very concerned. This is a very modern phenomenon that has been building for several decades now, to have CEOs who have no idea or clue about the businesses they are in charge of. That is why reliability of goods and services are really circling the drain.
The number of friends, family and neighbors who have major appliances and other high ticket items that fail prematurely, and I mean really prematurely is just staggering and a disgrace. When you do due diligence you find there is only one item in any category that won't fail. I am dead serious when I say there is only one brand of washing machine and dryer that will not fail prematurely, and only one dishwasher.
When I got the builder's list of appliances for our new home build, I put a line through the whole list, and chose very carefully. The builder built four homes on this circle. We were the first to occupy. We are the only ones who have not had a major appliance failure. Two of the homes have had more then one. One of my sons has had premature failure of his laundry equipment (Samsung).
A close friend had to have a new double oven set. She wanted Wolf. It took months to come. I warned her they were no good, despite being top dollar. They failed within a couple of weeks. Parts are not expected to be available until March 28!
There needs to be a law passed that no CEO can run a company that does not hold advanced qualifications on the goods being produced.
One of the root causes of this, is individuals being in charge of companies that they know absolutely nothing about.