Sony UBP-X700

[Grumpy1]

Got a Sony UBP-X700 4k Blu-ray player and when playing the first two discs I bought Wonder Woman 4k and matrix 4k I get a horrible distorted noise every now and again when watching film( television is Sony KD-77A9G). Any idea what’s wrong please

 

[VMPS-TIII]

Got a Sony UBP-X700 4k Blu-ray player and when playing the first two discs I bought Wonder Woman 4k and matrix 4k I get a horrible distorted noise every now and again when watching film( television is Sony KD-77A9G). Any idea what’s wrong please

Is the noise from the player or the speakers? How is it connected to the receiver and TV?

If the noise is from the speakers is it all of them or a certain speaker?
What is the pitch of the noise?

 

[Grumpy1]

Just the Blu-ray player connected to tv through recommended hi speed hdmi (Syncwire HDMI Cable 2M HDMI Lead - Ultra High Speed 18Gbps HDMI 2.0 Cable 4K @60Hz Support Fire TV, Apple TV, Ethernet, Audio Return, Video UHD 2160p, HD 1080p, 3D, Xbox PlayStation PS3 PS4 PC -Black)

 

[Grumpy1]

Just crackling noise coming through tv speakers only on 4k discs

 

[VMPS-TIII]

Just crackling noise coming through tv speakers only on 4k discs

Those two 4K Blu-Ray disks have some lively subwoofer content. Is it possible the TV has a damaged speaker?

Have you tried using an external speaker and turning the TV sound off. Does that create the same crackling?

 

[Grumpy1]

I haven’t, but will try.
Thanks for your feedback

 

[lovinthehd]

Curious it's just 4k discs but I'd suspect the quality of the tv speakers as well. Or it has problems with handling the audio codec.

ps What audio settings on both player and tv are you using?

 

[William Lemmerhirt]

What volume level? Tv speakers are total garbage. WW has a pretty dynamic soundtrack and if your listening loud, they could be damaged, or just overdriven. Can you replicate the sound? Like is it the same scenes, or types of scenes? If it’s more of a static sound I wouldn’t rule out a bad cable but that’s not super likely.

 

[sterling shoote]

Does it crackle at low volume?

 

[Verdinut]

What volume level? Tv speakers are total garbage. WW has a pretty dynamic soundtrack and if your listening loud, they could be damaged, or just overdriven. Can you replicate the sound? Like is it the same scenes, or types of scenes? If it’s more of a static sound I wouldn’t rule out a bad cable but that’s not super likely.

I doubt that TV speakers would be damaged. Most TV sets have low powered amplifiers with a limited power supply.