Hi All -
I was hoping you could help me with my Dolby Atmos setup. I am having trouble with the pass-through devices.
Tech:
Samsung TV (Model: UN55MU6290F)
Sonos Arc Sound Bar
Xbox One
I connected the Arc to the HDMI ARC port on my Samsung TV and downloaded Dolby Access app on my Xbox One. I get the following error message when I try to change the Bitstream Format "Your receiver doesn't support Dolby Atmos for home theater". I know Sonos Arc has Dolby Atmos functionality but for some reason, it ends up with this error message. Below are the changes I made but can't get Bitstream Format to move from Dolby Digital. The error message number I get is 0x80bd0038, I called Sonos Support and they couldn't help me solve the issue.
Audio Setup
HDMI Audio: Bitstream Out
Optical Audio: Off
Bitstream Format: Dolby Digital
Thank you for your help!