Sirius Canada Is Awesome

[Scarriere]

I'd received a couple letters from Sirius Canada about being over due. Yesterday they called. The Dude in accts rcvbl was very understanding, I didn't ask for anything. I just told him my job became a victim of the recession and that I'd been living on my cards, which were now maxed and was why the payment got refused. I said I wasn't cancelling by choice, but because I had no money. Guess what? He said we'll give you two months for free! One month for the non-payment and one month for time to get back on my feet. Unreal! I sent an e-mail to them today to thank them.
I'm just posting to give them a Shout-out.

 

[MinusTheBear]

That is some excellent customer service. I have a lot of respect for these types of business practices.

 

[majorloser]

It's really nice to see a company help out customers in these bad times.

 

[Adam]

Sorry to hear about your current financial situation. I wish you the best in finding another job soon. Maxing out credit cards is a difficult position to be put in, for sure.

[BTW, thanks to Dave for some mod magic this afternoon on this and another thread.]

 

[haraldo]

what a difficult situation, and then I have to say this is unreal, because of .... what a good behaviour from the company