I'm not exactly sure what sort of amplifier they used at the store.
When I did take the right speaker (the good one) and wire it to the left channel, it was fine, so I'm pretty sure it is the left speaker.
I get what you're saying about the "badness" of the speaker being heard in isolation. That makes perfect sense. What I may do is take both the front speakers to the dealer and let him hook them up and see of there's a noticeable difference.
Does that sound like a plan?
PS: Thanks heaps for all your help so far. It's much appreciated
