They tray is flimsy and bends down with even slight pressure. The eject, power, stop, play/pause buttons are slow to respond to pressing. Last night I had to just keep hitting stop rapidly in order for playback to stop. Also I had to press eject 3 times before it actually did. I contacted oppo support and was told that this is normal for the player. The remote control is cheaply made and doesn't backlight. I would have happily payed more for the same playback quality but better build. From what I have read elsewhere this is a common complaint. In fact, it is even mentioned in the only review I've seen of the player.
Don't get me wrong, as I said in my earlier, I love the player but the build quality is vastly different from the playback quality in my opinion.
Here is a direct quote from the service department at Oppo regarding the DVD player:
"There is a slight delay with the Buttons on the front of the OPDV971H.
Press them hard and be patient with their response."