Bob, Another week has gone by and still no word from Next Generation. I guess I don’t understand the problem here. I just never get any word back and have never receive what you said you shipped (Triple Eye) on my answering machine over a month ago.
As a consumer I have to say I am very disappointed in the service that I have received throughout this purchase that started the end of last winter.
Inventory runs out and that is understandable. Refusal to respond to repeated phone calls and emails I can’t get my head around. I’m not sure what business model it fits in but it’s not working and I am not the only one asking what is going on with NGHP.
Is there anyway to get a resolution to the missing triple eye that was supposed to have been shipped months ago?
