Onkyo TX-SR707 hdmi Handshake issue?

[annunaki]

So I have a new Onkyo TX-SR707 and a Panasonic DMP-BD65.

I get no picture using the HDMI in on the Onkyo along with the HDMI Monitor Out.

Is this a cable issue or a hardware issue with either piece? This area is not exactly my my area of expertise as I have finally upgraded my receiver after about 5+ years.

Any help is appreciated from some of the HDMI/digital experts here.


Thanks!

 

[sholling]

I think some basic trouble shooting steps are in order.

Is the TV seeing the receiver? In other words can you see the receiver's setup screen from the TV? If yes then we know the correct HDMI port on the TV is selected and the receiver to TV HDMI cable is good. If no then we know where to start.

 

[annunaki]

I have trouble shot everything else. On screen menu is fully functional.

HDMI output is active on the DVD player.

I have set up many systems in the past with no issues so I am quite sure this is a handshake item. I should have stated that previously. I am not a newb to setup and install of these systems but new to handshake issues and how to potentially correct them.

 

[TLS Guy]

I have trouble shot everything else. On screen menu is fully functional.

HDMI output is active on the DVD player.

I have set up many systems in the past with no issues so I am quite sure this is a handshake item. I should have stated that previously. I am not a newb to setup and install of these systems but new to handshake issues and how to potentially correct them.

Welcome to the world of HDMI!

I assume by HDMI on DVD player is active, you mean that if you if you connect the player to the TV you get a picture.

However if you connect another HDMI device to that input do you get a picture?

I have had a look at the manual, and I would suggest you make sure that the stupid RIHD is disabled, as that can give trouble.

Then if you know you have enabled HDMI and set the input you are using to HDMI on the input selector, that should be good for the connections.

The only other issue is to make sure you have not set the receiver to a resolution not supported by the TV.

If no HDMI units will transmit through the receiver after checking all those issues, I would think you have a faulty HDMI board.

If the problem is only with the Panasonic BD player then you will need to look at the output configuration of that player.

I have no other suggestions.

I dreaded having to replace my prepro, to upgrade to BD, and was fearful of these types of problems. However I lucked out and the set up of my Marantz AV 8003 went fast and without a hitch. Sometimes you get lucky. Unfortunately you seem to have drawn the short straw on this one.

 

[sholling]

I have trouble shot everything else. On screen menu is fully functional.

HDMI output is active on the DVD player.

I have set up many systems in the past with no issues so I am quite sure this is a handshake item. I should have stated that previously. I am not a newb to setup and install of these systems but new to handshake issues and how to potentially correct them.

No disrespect was intended. I have just seen some highly experience people get so excited that they forgot basics so that's why I brought it up. Good luck.

 

[jostenmeat]

annunaki, I am guessing you probably own some Panasonic plasma. Depending on which model, there is an FW update worth trying from Panasonic, specifically addressing HDCP with Onkyo products.

Here's that FW for the V10 series:
http://www2.panasonic.com/consumer-electronics/support/Televisions/VIERA-Plasma-HDTVs/Drivers-Downloads/model.TC-P65V10.D#ts

Or for the G10 and G15 series:
http://www2.panasonic.com/consumer-electronics/support/Televisions/VIERA-Flat-Panel-HDTVs/Drivers-Downloads/model.TC-P54G10.D#ts

I think you might be able to do this via VieraCast, but you can also ask for an SD card directly from Panasonic, the only issue being the wait time.

Last night I programmed yet another URC for a friend. Their new monoprice HDMI switcher won't pass the signal with the BD65, according to them (I didn't get to testing it myself, but believed them). I suppose I should have tested the order of powering up operations, for when the TV "looks" for the handshake. I guess some units look only once at the beginning, and other units might look repeatedly?? Dunno. I'll update here if I learn more about any BD65 issues.

 

[TLS Guy]

annunaki, I am guessing you probably own some Panasonic plasma. Depending on which model, there is an FW update worth trying from Panasonic, specifically addressing HDCP with Onkyo products.

Here's that FW for the V10 series:
http://www2.panasonic.com/consumer-electronics/support/Televisions/VIERA-Plasma-HDTVs/Drivers-Downloads/model.TC-P65V10.D#ts

Or for the G10 and G15 series:
http://www2.panasonic.com/consumer-electronics/support/Televisions/VIERA-Flat-Panel-HDTVs/Drivers-Downloads/model.TC-P54G10.D#ts

I think you might be able to do this via VieraCast, but you can also ask for an SD card directly from Panasonic, the only issue being the wait time.

Last night I programmed yet another URC for a friend. Their new monoprice HDMI switcher won't pass the signal with the BD65, according to them (I didn't get to testing it myself, but believed them). I suppose I should have tested the order of powering up operations, for when the TV "looks" for the handshake. I guess some units look only once at the beginning, and other units might look repeatedly?? Dunno. I'll update here if I learn more about any BD65 issues.

This HDMI/HDCP issue continues to be a raw deal for the consumer and manufacturers. The HDCP specks are apparently vague, and impossible for the manufacturers to fully understand.

It is time for the manufacturers to take a stand and say they will no longer put in HDCP codes. It is long past time to close the book on that disgraceful incompetent Hollywood outfit.

 

[annunaki]

I have tried the BD65 directly into the TV (Sony 34" XBR Tube) with no issues. I get onscreen from the receiver. RIHD is disabled for both devices. Receiver resolution was and is set to through, no processing.

It would definitely appear that the receiver will not pass the HDMI signal.

 

[TLS Guy]

I have tried the BD65 directly into the TV (Sony 34" XBR Tube) with no issues. I get onscreen from the receiver. RIHD is disabled for both devices. Receiver resolution was and is set to through, no processing.

It would definitely appear that the receiver will not pass the HDMI signal.

Before packing up the receiver, I would definitely connect another HDMI device. If that will not pass to the TV then you have a bad HDMI board. It still might be an HDCP handshake issue, as the TV only only has to make and initial handshake, whereas the receiver has to make repeated handshakes. In is in the repeater architecture, that most HDCP foul ups occur.

 

[jostenmeat]

Again, it might not be the receiver, but the display's lack of codes.

Panasonic/Onkyo is not the only combination that has sometimes needed a FW update for HDCP. I've come across Denon + display issues as well, when helping people over the last few years. It also happens with projectors too.

annunaki, what is your display model number?

 

[annunaki]

Again, it might not be the receiver, but the display's lack of codes.

Panasonic/Onkyo is not the only combination that has sometimes needed a FW update for HDCP. I've come across Denon + display issues as well, when helping people over the last few years. It also happens with projectors too.

annunaki, what is your display model number?

KV-34XBR800

I will also try another DVD player I have to see if it will output a signal as TLS Guy suggested

 

[annunaki]

I tried my Panasonic DVD recorder and it passes video via HDMI. Is this a firmware issue with the BD player?

Thanks for all of the help so far!!!

 

[jostenmeat]

I can't find any FW associated with the display. I know there is one update available with the BDP, but I already looked before if anyone had handshake issues before, and looked again now, for things like HDCP, handshake, etc.

IF* you update your FW, and it magically works, please let me know. Like I said before, my friend's BD65 wouldn't even pass thru the Monoprice switcher (so he has dedicated HDMI direct to TV; he doesn't own an HDMI receiver).

I think the old FW was 1.04, and now on 1.14 or something, lemme grab it.
http://panasonic.jp/support/global/cs/bd/download/bd45_65_85/index2_na.html

 

[TLS Guy]

I tried my Panasonic DVD recorder and it passes video via HDMI. Is this a firmware issue with the BD player?

Thanks for all of the help so far!!!

Unfortunately it could be a firmware issue with either the BD player or the receiver.

What we do know is that the receiver works essentially.

Unfortunately the HDCP repeater handshake codes for HD devices are more complex than for an SD unit like the DVD player.

So your best bet is to make sure both units have the latest firmware.

I can guarantee one thing, if you phone Panasonic and Onkyo customer support they will blame each other!

These are the real villains.

They are a very sloppy outfit, set up to protect a crowd with well oiled flies and loose fitting underpants.

They produce vague specifications, and expect industry to interpret them correctly. Every version that always appears is not properly thought through, they issue endless amendments like this.

This ends up being a very raw deal for the consumer as you are finding out.

If you spend money for good gear, you should be able to expect to bring it home, plug it in correctly, and have it work. The dirty fact is that due to the above incompetent avaricious individuals that is not so.

We really should make this thread a sticky and send it to Digital Content protection for their comments.

This whole process has gone far too far, and legislative redress on behalf of the consumer is long overdue.

The manufacturers should show some spine, get to a version that works and just tell these clowns that will be the final version, and that improvements like 3D etc, they will be in charge, and make them plug and play and ignore future edicts from Digital Protection Corporation.

As I said before, I was in fear of similar issues to yours with my recent upgrade, but I got lucky.

The first BD disc I get that does not play, I will return and do without it. I'm not mucking about with firmware updates to please the enemy.

I did not put this rig together to watch Hollywood's garbage anyway, and I'm quite content to pass on it.

 

[annunaki]

So I updated the firmware in the BD player. No help.

What is the best call here? Replacement receiver? A different BD player?

I really like the receiver as I just did one for a buddy of mine recently with great results, and none of these issues of course.

 

[TLS Guy]

So I updated the firmware in the BD player. No help.

What is the best call here? Replacement receiver? A different BD player?

I really like the receiver as I just did one for a buddy of mine recently with great results, and none of these issues of course.

This really is the limit isn't it?

I honestly think that replacing the BD player is the best bet.

Can you get hold of another brand of BD player to try?

I have been really pleased with my Oppo BD 83.

I have done a quick Net search and there does seem to be problems with compatibility between Onkyo and Panasonic.

Your issue has been discussed on Hi-Fi Forum. In Europe there has been big compatibility issues between Onkyo receivers and Panasonic TVs I note.

As I understand it the instructions from Digital Content Protection LLC are so vague and incomplete that manufacturers have to figure a lot of this out for themselves. So it is not surprising that issues like this arise. These issues seem to be getting worse with increasing complexity and security demands concerning HD. If something does not give, we will be in the unhappy position of having to buy the electronics from the same manufacturer. Your experience is alarming and unsettling.

I'm going to make Digital Content protection LLC aware of this thread and ask them for their comments.

I firmly believe responsibility for this debacle rests at their door.

 

[jostenmeat]

So I updated the firmware in the BD player. No help.

What is the best call here? Replacement receiver? A different BD player?

I really like the receiver as I just did one for a buddy of mine recently with great results, and none of these issues of course.

Thanks for the feedback on that experiment. Man, I'm sorry. I would ask my friend if I could borrow his BD65 to try on my Onkyo 805, but he's out of town for the next few days.

I've used both a Panasonic BD30 and BD60 on my Onkyo, with literally hundreds of bluray titles, and I've never once, ever, experienced a handshake issue. I bought the BD30 in (edit) 2007, and the BD60 last year. Display is JVC RS1.

Personally, I'd try a different receiver before different bluray player. Well, what I really mean is if I had to guess which unit was in question between the receiver and bluray player (not considering display at this point), then I would guess receiver.

Can you try bringing over your BD65 to your friend's place? Better yet, see if you can borrow his player too . . .

People have stated owning different FW on the 707, and I think the highest number (which I assume to be the latest iteration) is the 1.19. Some others state having 1.05. However, as with the earliest generations of Onkyo HDMI receivers, there doesn't seem to be much in the way of FW support. However, unlike the previous gens, the higher end models do have available FW (but you won't see the 707 on this page):
http://www.us.onkyo.com/download/software.cfm

If it was me, I'd probably post your issue at the AVS 707 thread, but that's easy for me to say because I'm somewhat of a frequent contributor there:
http://www.avsforum.com/avs-vb/showthread.php?t=1150449

 

[TLS Guy]

Thanks for the feedback on that experiment. Man, I'm sorry. I would ask my friend if I could borrow his BD65 to try on my Onkyo 805, but he's out of town for the next few days.

I've used both a Panasonic BD30 and BD60 on my Onkyo, with literally hundreds of bluray titles, and I've never once, ever, experienced a handshake issue. I bought the BD30 in 2006, and the BD60 last year. Display is JVC RS1.

Personally, I'd try a different receiver before different bluray player. Well, what I really mean is if I had to guess which unit was in question between the receiver and bluray player (not considering display at this point), then I would guess receiver.

Can you try bringing over your BD65 to your friend's place? Better yet, see if you can borrow his player too . . .

People have stated owning different FW on the 707, and I think the highest number (which I assume to be the latest iteration) is the 1.19. Some others state having 1.05. However, as with the earliest generations of Onkyo HDMI receivers, there doesn't seem to be much in the way of FW support. However, unlike the previous gens, the higher end models do have available FW (but you won't see the 707 on this page):
http://www.us.onkyo.com/download/software.cfm

If it was me, I'd probably post your issue at the AVS 707 thread, but that's easy for me to say because I'm somewhat of a frequent contributor there:
http://www.avsforum.com/avs-vb/showthread.php?t=1150449

You are probably right about the Onkyo being the unit not fully HDCP compliant.

I note on the DPC site that Panasonic are officially designated testers for HDCP compliance, Onkyo are not.

However on the DPC site they have a disclaimer to the effect that even if a unit passes HDCP compliance tests, it does not exclude incompatibility issues.

I think everyone should have a good look at that outfits self serving BS!

 

[annunaki]

So consensus would be to get the Onkyo exchanged then as it is most likely the culprit?

Honestly, I just want this to work with a quality BD player are a reasonable price.

 

[TLS Guy]

So consensus would be to get the Onkyo exchanged then as it is most likely the culprit?

Honestly, I just want this to work with a quality BD player are a reasonable price.

It is down to probabilities now. Onkyo seem to be known for these type of issues. However another brand of BD player could well work, even if it is the Onkyo that is not fully HDCP compliant.

Since you seem to like the Onkyo, I would try and borrow another brand of BD player.

If that is not possible, then on probabilities I would change the receiver.

There is absolutely no certainty about a recommendation at this range.

The only thing I can be certain of that is that at least one component has to change.

I have had no response from Digital Protection LLC, and I bet that arrogant bunch will never deign to correspond. They would not be the least bothered by a situation like this, I suspect.