- Is the subwoofer set to 'on' or 'yes' in the receiver setup menus?
- Is the volume control on the sub set at some setting above zero?
Unfortunately the only way to control the volume settings is via the remote control that accompanies the sub, since I don't see the LED's lighting up the remote is useless
- Do you have the other speakers setup in the receiver setup menus and set to Small? If they are all set to Large there will be no sub signal (unless the receiver also offers a subwoofer mode like 'both' or 'lfe+main').
I have changed all other speakers to small and no luck. I have also tried combinations with both 'LFE' and 'LFE+main'
- Is the receiver set to a processing mode other than 'direct' or 'pure direct' (neither will send a signal to the sub).
Thanks. I will verify that I have the proper processing mode.
- Is the subwoofer getting power from the outlet? Try changing from auto-on to just on if the sub offers those settings.
One thing I just thought is to check the fuse on the subwoofer, I will also try a different outlet