What sort of devices/apps are causing you/your wife particular issues? I have had them in a variety of AV gear (smart tv, avr, bluray players, fire sticks) and don't find them particularly hard to navigate as long as you can basically operate an AV system....which can be hard for some I suppose.
My goals are:
1. fully flush out forum’s software section with sub headings for Apple & Android Apps, Apple/Microsoft/Linux media computers, etc
2. Get the site owners interested in doing shows about apps(not hardware). Ideally attracting the manufacturers to join in collaboratively improving their software.
3. Attract the attentions of true professionals in app, software development, and GUI design to help with bullet 2.
I didn’t want to single out particular companies, because that should be what happens in a new Apps sub forum. clearly there are good & bad apps. But you asked
Since I have marantz & Denon products, those are my focus. I’m always able to figure them out, but they’re awful. Until a couple months ago the official app name was 2016 Marantz / Denon app. I help my collection of friends with AV stuff. One wife vetoed the purchase simply because of this. It definitely shows a lack of pride.
The sheer number of apps to use the stereo is too much for my wife, and others. Denon Remote, HEOS, audio streaming app, harmony app, and sometime Audessy. One friends wife was like, how many apps do I need to play music. Making it worse is that Sound United doesn’t support split screen / multitasking. So you just buy a Giant a iPad Pro and control all at once.
This isn‘t 2016 anymore. I feel like an app for a receiver should be able to show and modify all settings available if you’re on screen. I spend a lot of time with HEOS so don’t have my projector or TV on.
The Alexa skill only controls the primary zone and won’t respond or say Marantz. The performance of multiple HEOS devices is noticeably poorer than a multi room Amazon Echo group.
Don‘t even get me started on the poor applets for the various streaming with Sound United.
Lastly trying to figure out which streaming service has which show is getting ridiculous. NetfliX, Amazon Prime, Disney+,paramount+, Hulu, and on and on. Each service wants to keep you in their service. Then there is the quality of the apps on different streaming devices, TVs, etc. There are apps to help you find what Shows / Movies are streaming on which services, some are even dabbling in service integration/remote control. But that adds yet another app to the complexity total. My friends and wives want a content focused GUI. They don’t care if it’s Netflix or which streaming device to use.