my NAD lemon

[Storywizard]

Hello all:

I have had my NAD T765 for 9 months and it has developed handshake issues with my two disc players, a Byston BCD1 and an OPPO BDP83. It has been back to NAD once already, the problem seemed to be fixed but it has started up again. I can not find any solution to this issue, NAD themselves ignore my emails and my retailer keeps telling me that the NAD is the best AVR...

How long should I keep trying to fix this before giving up. I can't really afford to throw away $3000, but I am awful tempted to ditch this lemon. NAD was so good in the 1980's...ah the China syndrome I guess.

Storywizard

 

[mtrycrafts]

Hello all:

I have had my NAD T765 for 9 months and it has developed handshake issues with my two disc players, a Byston BCD1 and an OPPO BDP83. It has been back to NAD once already, the problem seemed to be fixed but it has started up again. I can not find any solution to this issue, NAD themselves ignore my emails and my retailer keeps telling me that the NAD is the best AVR...

How long should I keep trying to fix this before giving up. I can't really afford to throw away $3000, but I am awful tempted to ditch this lemon. NAD was so good in the 1980's...ah the China syndrome I guess.

Storywizard

May want to take your component to the retailer and see if he can make it work correctly, or, agree that it is defective and see if he can communicate with the company. Or, tell him you will no longer do business with him.
Have you called NAD since they don't respond to emails?

 

[Storywizard]

NAD lemon

Hello:

I have not called NAD, it might be the way to go. I am going to call my retailer on Friday, it really is too bad...

thanks for the reply...

Story

 

[M Code]

Hello all:

I have had my NAD T765 for 9 months and it has developed handshake issues with my two disc players, a Byston BCD1 and an OPPO BDP83. It has been back to NAD once already, the problem seemed to be fixed but it has started up again. I can not find any solution to this issue, NAD themselves ignore my emails and my retailer keeps telling me that the NAD is the best AVR...

How long should I keep trying to fix this before giving up. I can't really afford to throw away $3000, but I am awful tempted to ditch this lemon. NAD was so good in the 1980's...ah the China syndrome I guess.

Storywizard

In checking the Intel site.. www.digital-cp.com
We failed to find any listing for the mentioned NAD, Bryston or Oppo products. This site is a public listing of all products which have received HDMI/HDCP certification. A major part of this certification process is the inter-operation compatibility between HDMI components and HDMI repeaters. Certain brands do not submit their products, and these are the ones that are frequently mentioned of having HDMI handshake issues when used with an HDMI repeater. If plugged directly into an HDMI display they usually work fine but fail when used with an HDMI repeater as used within an AVR. These brands include Samsung, Direct TV, Apple, Motorola and Scientific Atlanta.

Just my $0.00..

 

[TLS Guy]

In checking the Intel site.. www.digital-cp.com
We failed to find any listing for the mentioned NAD, Bryston or Oppo products. This site is a public listing of all products which have received HDMI/HDCP certification. A major part of this certification process is the inter-operation compatibility between HDMI components and HDMI repeaters. Certain brands do not submit their products, and these are the ones that are frequently mentioned of having HDMI handshake issues when used with an HDMI repeater. If plugged directly into an HDMI display they usually work fine but fail when used with an HDMI repeater as used within an AVR. These brands include Samsung, Direct TV, Apple, Motorola and Scientific Atlanta.

Just my $0.00..

We have had quite a number of handshake issues of late, due to problems with HDCP codes and repeater architecture. This thread is an example.

I know there have been issues with Oppo and you need the latest firmware.

Make sure all units have the latest firmware.

That vile Digital Content Protection LLC, change the codes through addenda continuously, to say nothing of having to update BD players because the codes on the discs change.

It seems to me that any unit that can not be upgraded via the internet or disc is going to become useless within a few months now. So you have to avoid units from any manufacturer that does not provide timely firmware upgrade downloads.

The real villains are Digital Content Protection LLC.

This whole HDMI/HDCP arena is becoming a mess again, and a very raw deal for consumers.

BAN DRM!

 

[M Code]

We have had quite a number of handshake issues of late, due to problems with HDCP codes and repeater architecture. This thread is an example.

I know there have been issues with Oppo and you need the latest firmware.

Make sure all units have the latest firmware.

That vile Digital Content Protection LLC, change the codes through addenda continuously, to say nothing of having to update BD players because the codes on the discs change.

It seems to me that any unit that can not be upgraded via the internet or disc is going to become useless within a few months now. So you have to avoid units from any manufacturer that does not provide timely firmware upgrade downloads.

The real villains are Digital Content Protection LLC.

This whole HDMI/HDCP arena is becoming a mess again, and a very raw deal for consumers.

BAN DRM!

Good suggestion..
That all HDMI components should have the latest firmware..
However..
Digital Content Protection is here to stay in HD media, those mentioned brands should spend the $ and time to pass the defined certification standards. If not, then satisfactory inter-operation between HDMI components and HDMI repeaters is a crap shoot...

Just my $0.00...

 

[TLS Guy]

Good suggestion..
That all HDMI components should have the latest firmware..
However..
Digital Content Protection is here to stay in HD media, those mentioned brands should spend the $ and time to pass the defined certification standards. If not, then satisfactory inter-operation between HDMI components and HDMI repeaters is a crap shoot...

Just my $0.00...

The problem is that even testing does not guarantee two devices will work together unfortunately, as they can not test every combination. The edicts from that lousy outfit are vague and incomplete.

The next issue comes with updates, the manufacturers can't possibly afford to resubmit and test very firmware update.

I think the consumers and manufacturers need to get into an alliance for resistance and legislative relief.

I sense this whole arena is about to descend into real chaos, and bigger headaches.

The time is long overdue for some push back.

 

[lsiberian]

The problem is that even testing does not guarantee two devices will work together unfortunately, as they can not test every combination. The edicts from that lousy outfit are vague and incomplete.

The next issue comes with updates, the manufacturers can't possibly afford to resubmit and test very firmware update.

I think the consumers and manufacturers need to get into an alliance for resistance and legislative relief.

I sense this whole arena is about to descend into real chaos, and bigger headaches.

The time is long overdue for some push back.

This entire deal is a mess because the standard wasn't made by competent engineers. It's possible to do handshakes if they made the standard right, but I don't trust them too.

 

[M Code]

The problem is that even testing does not guarantee two devices will work together unfortunately, as they can not test every combination. The edicts from that lousy outfit are vague and incomplete.

The next issue comes with updates, the manufacturers can't possibly afford to resubmit and test very firmware update.

I think the consumers and manufacturers need to get into an alliance for resistance and legislative relief.

I sense this whole arena is about to descend into real chaos, and bigger headaches.

The time is long overdue for some push back.

As I mentioned previously there are defined standards and test conditions, the dilemma is caused by certain brands that have chosen to design and ship HDMI products without going through the HDMI/HDCP certification process.

Yet there is still a chance a handshake issue may arise but in many instances the problem reported is with an HDMI product that has not been certified.


For your information the HDMI software (called a stack) is supplied by Silicon Image and then this is revised by the respective S/W design team. Another HDMI situation is the CEC standard (part of HDMI 1.3), here the Japanese video display brands have good coordination between themselves but the Korean and Chinese brands are all over the map...
The standards are there, the problems are caused by brands that choose to operate outside to avoid paying the certification fees and so that they can ship out products sooner.

Though on a different note the same issues exist on the optical players for DVD and Blu-ray, certain Chinese factories refuse to pay the royalty and certification fees.. Guess which brands have many reported issues..

Just my $0.00...

 

[TLS Guy]

As I mentioned previously there are defined standards and test conditions, the dilemma is caused by certain brands that have chosen to design and ship HDMI products without going through the HDMI/HDCP certification process.

Yet there is still a chance a handshake issue may arise but in many instances the problem reported is with an HDMI product that has not been certified.


For your information the HDMI software (called a stack) is supplied by Silicon Image and then this is revised by the respective S/W design team. Another HDMI situation is the CEC standard (part of HDMI 1.3), here the Japanese video display brands have good coordination between themselves but the Korean and Chinese brands are all over the map...
The standards are there, the problems are caused by brands that choose to operate outside to avoid paying the certification fees and so that they can ship out products sooner.

Though on a different note the same issues exist on the optical players for DVD and Blu-ray, certain Chinese factories refuse to pay the royalty and certification fees.. Guess which brands have many reported issues..

Just my $0.00...

I wish that were true, but it isn't. Even DCP LLC have a disclaimer to the effect that even tested devices may not be compatible. Onkyo test and they have had problems, in Europe especially. There Onkyo and Panasonic set up a joint task force because of so many problems.

 

[M Code]

I wish that were true, but it isn't. Even DCP LLC have a disclaimer to the effect that even tested devices may not be compatible. Onkyo test and they have had problems, in Europe especially. There Onkyo and Panasonic set up a joint task force because of so many problems.

We don't live in a perfect world..
But note which brands/products are mentioned most frequently with HDMI compatibility problems, and you will see if they would simply adhere to the certification standards. Also you should be aware Panasonic is actually one of the HDMI testing labs in Japan...

Just my $0.00...

 

[TLS Guy]

We don't live in a perfect world..
But note which brands/products are mentioned most frequently with HDMI compatibility problems, and you will see if they would simply adhere to the certification standards. Also you should be aware Panasonic is actually one of the HDMI testing labs in Japan...

Just my $0.00...

I know it is, but that has not prevented even Panasonic having compatability issues.

Then when we get to updates it really gets messy.

This whole system is a nonsense, and in my view illegal. It deprives owners of legitimate use rights.

 

[PENG]

We don't live in a perfect world..
But note which brands/products are mentioned most frequently with HDMI compatibility problems, and you will see if they would simply adhere to the certification standards. Also you should be aware Panasonic is actually one of the HDMI testing labs in Japan...

Just my $0.00...

It must have been pure luck that my old Samsung BDP-2550 has no hand shake issues with anything I own so far even with firmware that is more than a year old.

 

[Storywizard]

NAD handshake issue

Wow, you guys are great, I have been tearing my hair out for months trying to figure this out, I have had new boards installed in the NAD and still no fix. And guess who responded to an email today???

here is the official response from NAD: and I quote...

" with skipping tracks on the CD play using digital this will happen when you skip a track the CD player stops sending the digital signal so the receiver starts to look for the digital signal and when it comes back it has to lock and reprocess. This will have a delay. To not have this you would need to use the analog input and there is no digital processing with a digital input"

Funny that even the retailer thinks this is a problem...

me thinks it is time to go back to dear old stereo...

Story

 

[Storywizard]

NAD lemon

Had an interesting conversation with a fellow in a store who used to work at the place I bought my lemon from. He mentioned that NAD stands for Not Always Defective...lol. I will continue to use the NAD until it blows up, but would never but another product from them, It has been an expensive and frustrating experience mainly because of a lack of information about the problems and then on finding that info, realizing that it would take a lot of time and effort to fix any situation coming up with this obviously faulty and untested equipment. A true $3000 lemon.

Thanks again for being here...

all the best,

Storywizard

 

[tom67]

Over the years (I'm 61, so a lot of years) I have read many horror stories about this brand...Normally, I discount bad reviews on major brands as they sell so many damn units that even 1000 bad reviews are not a valid sampling....but this company is not a large volume supplier and I am beginning to wonder....

 

[Storywizard]

Nad

I am 60, so we are in the same park, as it were.

Yeah I have given up on NAD. The unit sounds great, but.....

all the best,

Storywizard

 

[anamorphic96]

In my experience NAD has always offered rock solid reliable 2 channel stereo products. The only issue I had was with a CD player that crapped out after 5 years of heavy everyday use. Not bad for a CD player in my book. I never had any issues with any of the integrated amps I used.

NAD has always had a bad reputation with there HT receivers and products. They seem to have one of the worst track records in this dept. A few dealers I have shopped with said the same thing. I rarely hear of issues with the stereo gear but hear all kinds horror stories about the HT gear.