BMXTRIX Audioholic Warlord Sep 16, 2004 8,803 0 113 Jun 22, 2009 #21 Monoprice_Sean said: ...Again, I deeply apologize for what happened and any inconvenience it may have caused you.... Click to expand... And this is why I shop at Monoprice.
Monoprice_Sean said: ...Again, I deeply apologize for what happened and any inconvenience it may have caused you.... Click to expand... And this is why I shop at Monoprice.
ErinH Audioholic General Nov 28, 2007 1,072 0 63 Al Jun 26, 2009 #22 Update: Talked with Sean via email. Things have been squared away.
BMXTRIX Audioholic Warlord Sep 16, 2004 8,803 0 113 Jun 26, 2009 #23 Erin Hardison said: Update: Talked with Sean via email. Things have been squared away. Click to expand... That's good to hear. I actually had a call with them only yesterday. Seems my 3-day select shipping from UPS got redirected in error and was going to be delayed. Instead of delivery today (Friday), they were going to get it to me on Monday. Obviously, not Monoprice's fault as UPS had the package and had it correctly tagged, but they shipped it and deal with UPS a lot. I called them and within seconds they had UPS on the phone to try to get an update. UPS let the person know that they did not see any reason for the delivery to be delayed even though it did seem to be going to the wrong location and that they would take a note of it and work to ensure that it arrived as scheduled originally. By 11:00 at night, the shipping status was updated to indicate delivery for today, and I am now sitting here with the cables I need for my installation tomorrow. These guys really do seem to have their act together most of the time. Hope your situation ended up okay despite the few backflips you have gone through. Reactions: Alex2507
Erin Hardison said: Update: Talked with Sean via email. Things have been squared away. Click to expand... That's good to hear. I actually had a call with them only yesterday. Seems my 3-day select shipping from UPS got redirected in error and was going to be delayed. Instead of delivery today (Friday), they were going to get it to me on Monday. Obviously, not Monoprice's fault as UPS had the package and had it correctly tagged, but they shipped it and deal with UPS a lot. I called them and within seconds they had UPS on the phone to try to get an update. UPS let the person know that they did not see any reason for the delivery to be delayed even though it did seem to be going to the wrong location and that they would take a note of it and work to ensure that it arrived as scheduled originally. By 11:00 at night, the shipping status was updated to indicate delivery for today, and I am now sitting here with the cables I need for my installation tomorrow. These guys really do seem to have their act together most of the time. Hope your situation ended up okay despite the few backflips you have gone through.
G griffinconst Senior Audioholic Jan 6, 2009 711 0 0 Seattle Wa. area Jun 26, 2009 #24 Erin Hardison said: Update: Talked with Sean via email. Things have been squared away. Click to expand... Glad to hear it. I knew Sean would take care of you. Too bad it went the way it did.
Erin Hardison said: Update: Talked with Sean via email. Things have been squared away. Click to expand... Glad to hear it. I knew Sean would take care of you. Too bad it went the way it did.
bandphan Banned Dec 13, 2007 6,619 0 0 56 in a haze Jun 26, 2009 #25 Erin Hardison said: Update: Talked with Sean via email. Things have been squared away. Click to expand... Sean is a good guy, sorry the intial responses were not what most of us expect.
Erin Hardison said: Update: Talked with Sean via email. Things have been squared away. Click to expand... Sean is a good guy, sorry the intial responses were not what most of us expect.
Adam Audioholic Jedi Jul 5, 2006 32,066 0 113 Tucson, Arizona Jul 5, 2009 #26 Just curious - how did the home inspection go?
Davemcc Audioholic Spartan Jan 10, 2007 6,561 0 0 The Satellite of Love Jul 6, 2009 #27 Yeah, how about an update? Did the Monoprice order arrive in time to get it installed before the inspection? What's the deelio, daddio?
Yeah, how about an update? Did the Monoprice order arrive in time to get it installed before the inspection? What's the deelio, daddio?
