LVM42-w2 mounting bolts

[larry7995]

We have one of these westies at work and we bought a cart to mount the tv on. There are 8 bolt holes in the back of the tv in an X pattern that match the plate that came with the tv cart, however they didn't come with the tv nor the cart. Any idea where I might easily procure these bolts? Bought the cart and tv from Plasma Bay and had a hard time getting the cart, called them about 8 times so I really don't want to go that crap again. Emailed Westinghouse but thought perhaps someone has already been through this.

 

[larry7995]

I got an email back from Westinghouse tech support, they are M4 screws, the length depends on the application and our mounting plate is pretty thin so about a 15mm length, they didn't specify thread spacing so one of us is going down to the hardware store today to see about some screws. Curiously, Westinghouse said the cart maker Janke should have provided the screws and the instructions in the Janke box said the tv manufacturer should provide the screws heheh.

 

[BMXTRIX]

At least you got a solid answer. I tried calling LG tech support with the exact same type of question "There's a bunch of holes on the back and I have no idea what size screw, or which of the 12 holes is appropriate for wall mounting."

Their response: "We can't tell you anything."

Yes, that was truly their response about it. They didn't know the thread pitch, they didn't know what size screw to use, they didn't know which holes to use. If they did, they weren't going to tell ME how to hang their product. Tell you what, next time I'll recommend that my client buy a Panasonic. Seems to make a lot more sense.