Local Dealer vs. Online E-tailer -

psbfan9

psbfan9

Audioholic Samurai
Highfigh, where is your store located? Anywhere near Northern Indiana?
What brands do you carry?
 
highfigh

highfigh

Seriously, I have no life.
I guess I should have worded my question in a way that prompted a bit more than a one word answer.

Have you bothered to look into them and if not, how would you expect to know who has what?
 
highfigh

highfigh

Seriously, I have no life.
Highfigh, where is your store located? Anywhere near Northern Indiana?
What brands do you carry?
I'm in the MKE area, but I know many integrators are in Indiana. If you look on the sponsors banner below, you'll see CEDIA- this link is from their list of members within 200 miles of the 46060 Zip code, which you can narrow if you want.

http://www.cedia.org/find-a-cedia-professional/search

I'm not saying CEDIA members are the only ones who are good enough, but they usually have some kind of knowledge that the "I worked as an installer for a few months and now I know everything to know about this stuff" trunk-slammers.

I don't have a store because I don't want the additional overhead and I get my projects through repeat business and referrals. I looked into buying a store that was owned by someone who wanted to retire and when I looked at the detailed costs, I decided not to because I would have had to generate $146K in profit just to keep it open, without paying myself and without adding a single penny worth of inventory. He had been selling a lot of TVs, which is the worst way to try to make money because those have been relegated to being a commodity. If there's a sale on them, it's because the manufacturer has dropped the price. A dealer shouldn't have to compete with the manufacturers, but that's exactly the position we're in- manufacturer's own e-tail stores sell at prices that are at or below my cost from a distributor. I'm not going to stock large amounts of inventory and find that the market trends have changed, sticking me with those products and no ability to return them to the manufacturer. That happens all the time, too.

For AVRs, I sell Denon but I can buy Pioneer, Marantz, Yamaha, Onkyo and others. I don't want to work with everything- it's not possible to know everything intimately and that leads to problems when it's time to set up the system, programming and after-sale support. For speakers, I sell JBL Control series, Dynaudio, Jamo, Polk, Boston Acoustics and others that fit the client's budget when they don't want to spend a lot. For separates, I sell Parasound and for integrated/power amps I sell Denon/Marantz/Yamaha.

I'm often contacted when someone moves to the area and knows one of my other clients. I'm referred to parents/children, friends and acquaintances of clients, often because another integrator dropped the ball, disappeared or did something to lose a customer.

Are you anywhere near Syracuse? I used to go there for MasterCraft boat technical training.
 
psbfan9

psbfan9

Audioholic Samurai
Highfigh,


I'm about 45 minutes from Syracuse. That is a very nice lake area. I used to fish there often. Syracuse is being plagued by meth cookers and not as appealing as it once was.

In my area we have two shops that do custom installs. We also have a few people like yourself who do custom installs. There was one guy that was a Legacy Audio dealer, but is no longer in business. I think most people trust HH Gregg and Best Buy for installs, which is sad.
 
djreef

djreef

Audioholic Chief
I guess I should have worded my question in a way that prompted a bit more than a one word answer.

Have you bothered to look into them and if not, how would you expect to know who has what?
I dunno, I haven't thought to even look recently. I haven't actually actively looked for a brick and mortar operation in decades. In fact the last place I went to was one of those snotty megabuck 'salon' style places that looks down on a client like me, but that was years and years ago. Cool stuff, but their attitude was a pretty big turn off, overall.

I've always DIY'd my HT stuff, so I've never had a need for custom install. So, that expounds upon the one word answer.

DJ
 
highfigh

highfigh

Seriously, I have no life.
I dunno, I haven't thought to even look recently. I haven't actually actively looked for a brick and mortar operation in decades. In fact the last place I went to was one of those snotty megabuck 'salon' style places that looks down on a client like me, but that was years and years ago. Cool stuff, but their attitude was a pretty big turn off, overall.

I've always DIY'd my HT stuff, so I've never had a need for custom install. So, that expounds upon the one word answer.

DJ
Yeah, the snooty ones really make finding a more humble dealer better. We used to talk to all of the kids who came in, even though the owner would tell us to break off the conversation because "They're not gonna buy anything". Well, not that day, but when they did, they bought and bought and bought because we were the only dealer who gave them the time and information they needed. Some ended up being customers up until the store closed last December and I left in 1988, after working there for ten years. I remind him that he used to tell someone to leave whenever he says he talked to one of them. We also had a lot of customers who were physically challenged and would deliver/set up their equipment at no charge if it wasn't too extensive or let them continue their layaway far longer than the normal time period because we knew it was difficult for them.
 
T

timmay8612

Audioholic
Funny, I graduated high school in Syracuse, IN. Live in the Twin Cities, Minnesota now. Weird hearing that Syracuse has gone to crap now. Good to run across some "locals".
 
darien87

darien87

Audioholic Spartan
Agree. Given the choice, I would prefer to buy from local shop. But the problem is selection. No local shop has: Denon, Emotiva, Oppo, SVS, Rythmik, Philharmonic Audio, Aperion and Samsung.
Huh? Where do you live that no local dealer has Denon or Samsung?


I tend to try to buy local first and if that doesn't work out I'll go ID. Often if the price is close, like with $100 or so I'll buy local even if the local guy is more expensive just to give the local guy the business.
 
H

herbu

Audioholic Samurai
Huh? Where do you live that no local dealer has Denon or Samsung?
I didn't say "or". I said, "No local shop has: Denon, Emotiva, Oppo, SVS, Rythmik, Philharmonic Audio, Aperion and Samsung." Of these, I did buy the Samsung from a local dealer, but that's the only one.

Of course, you're right. Most of these are ID Only, so I guess it was an unfair statement, but the point remains. When piecing together an audiophile HT within a reasonable budget, it's not possible thru only local dealers IMO.
 
highfigh

highfigh

Seriously, I have no life.
Funny, I graduated high school in Syracuse, IN. Live in the Twin Cities, Minnesota now. Weird hearing that Syracuse has gone to crap now. Good to run across some "locals".
You went to Wawasee, eh? We had a good time down there.
 
highfigh

highfigh

Seriously, I have no life.
Highfigh,


I'm about 45 minutes from Syracuse. That is a very nice lake area. I used to fish there often. Syracuse is being plagued by meth cookers and not as appealing as it once was.

In my area we have two shops that do custom installs. We also have a few people like yourself who do custom installs. There was one guy that was a Legacy Audio dealer, but is no longer in business. I think most people trust HH Gregg and Best Buy for installs, which is sad.
Are you sure the meth heads aren't coming in from North Webster?
 
psbfan9

psbfan9

Audioholic Samurai
Are you sure the meth heads aren't coming in from North Webster?
Not sure where they're coming from, but that area has some serious meth problems. Honestly, Indiana has a meth problem.
 
djreef

djreef

Audioholic Chief
It's all the truck stops. The underage prostitution industry catering to truckers is rampant there.

Hos + pimps = meth
 
Am386SXL

Am386SXL

Enthusiast
I also very much prefer a local trader even if there is a slight difference in price, on top of that you'll also be supporting the local economy of your town or city. If you have a good relationship with the local trader he might even give you better after-sales support.

Online stores are good to check that average selling price of a product, and ensure that the trader might try to jump on you with the price.
 
newsletter

  • RBHsound.com
  • BlueJeansCable.com
  • SVS Sound Subwoofers
  • Experience the Martin Logan Montis
Top