I see things like this too many times.
And it's not any one brand.
Most of us would know exactly what to do if it were our own systems.
But trying to figure out someone else's system on the forum is like taking a stab in the dark.
A friend of mine also had the Denon 4311 + EMO amp for his Klipsch speakers (I think RF-83 towers).
Audyssey set his Speaker Channel Levels (all below the 0.0dB level) in a way that it required him to turn the master volume knob up too much.
He felt like the sound was compressed or dull or lifeless.
So I simply told him to 1) make sure Audyssey Volume is off, 2) make sure Audyssey is set to Bypass L/R, 3) make sure Dynamic EQ is set to On (offset zero), and 4) MANUALLY increase all the Speaker Channel Levels up by 3dB or more so that every level was above 0.0dB.
His response?
Wow!
It was like a cloud had been lifted or a blanket had been lifted.
The sound was so Dynamic and Lively.
He couldn't believe it.
I was a genius.
Bottom line - it's usually all in the SETUP of the system and every room/speaker/case is different.
We're just taking a stab in the dark.