It does ot matter where set the gain on the sub amp, mcacc or any room correction software will calibrate the sub to 75db. However if you had the gain set to max and ran the calibration, it was probably out of range and something went south with the calibration. I believe on the new 2000 amps, the gain shuld be set around 2:00, then run macacc again. After the calibration process, make sure all speakers are set small and the sub crossover is 80hz. Now check the sub trim level, it might be set to a negative number, go ahead and bump it up a couple db if you want more bass.