They might not be involved in HR. But they know a qualified individual when they see one, and should be able to point that individual in the right direction. Surely more effective than some random gatekeeper who doesn’t even read the cover page.
And why would they be escorted out by guards? I wasn’t suggesting to storm Walmart with torches and pitchforks for chrissake.
I’m only trying to illustrate that being proactive can go a long way. Hopefully further than randomly spamming job applications all over the internet. When you show up at the door, it shows tons more initiative than sitting at mommy and daddy’s with your thumb up your a$$ just waiting for magic ferries to deliver you a job from some online mothership.
It’s called drive and determination. Unlike some people’s idea of wish in one hand and $hit in the other…
My point about the mangler being involved in HR has to do with "When did they see a problem and what did they do about it?" and what is their management style? I don't remember seeing anyone who might be a manager from outward appearance and they all have loss prevention offices and staff to handle the problems with shoplifting, fights, softer conflicts, etc.
The comment about being escorted out by a guard has to do with the number of local employees who were caught stealing, sometimes on their first day but one thing is sure- it's also their last day.
Many companies use outside HR for hiring and they can weed out the bad ones, to a point. Home Depot doesn't seem to, although as I posted, people can hide character problems well- I was at HD last week and when I walked up to a register with a cashier, the first thing she said was "I hate people- no people contact today". My first thought was "You picked the wrong job if that's how you see customers". I don't expect anyone to lay down their life or carry people around the store, but make a freaking attempt at being civil!
I have seen, worked with, hired and heard of a lot of people who just don't understand how to be a good employee. Some lied, cheated and stole, some were belligerent with customers, some did only the minimum, others thought they were hot shyte and working with them absolutely sucked. One guy I hired to perform specific work would do things he was never asked to and I wouldn't have allowed- he also ignored instructions and those all cost the company money.
One thing that really annoys me- when someone doesn't know an answer, they just say "I don't know" and leave it there- the right answer, if they actually give a crap, is "I don't know, but I'll try to find the answer". Other times, when I go to some stores, the employees are constantly using their phones. I don't mean for a few seconds- that short time is reserved for work, I mean they're on their phones more than working. Cashiers, stockers, others- makes me want to tell them that they're at work, not at home and if I were to do that, I would be the bad guy. It's not my job, but if the attitude and service are bad enough, I will go to a manager or call corporate customer service.
I don't know if conflict resolution is part of training, but it seems to be a foreign concept- I hear people raise their voice to customers frequently but in many cases, I'm pleasantly surprised by the great service I see and receive. It's refreshing and it has happened at WalMart several times. Who knew?
One thing a lot of people don't understand even a little bit- working for someone else IS NOT a democracy. Employees DON'T have the same rights and privileges, the ability to make important decisions unilaterally and cause problems with customers.
