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EMOTIVA SHIPS WORLDWIDE!
We have developed an economical and secure system for shipping Emotiva Audio gear almost anywhere in the world, and we're please to see our international market expanding!
Because of vast differences in duties, taxes and fees throughout the world, as well as the changing value of currency, we cannot publish exact costs, but we are happy to provide you with a quote.
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EMOTIVA INTERNATIONAL SHIPPING POLICIES:
If you reside outside of the USA and would like to purchase our products, we are happy to assist you. We have developed an economical and secure system for shipping Emotiva Audio gear almost anywhere in the world.
Every item shipped internationally is thoroughly tested in our lab before shipping to insure that it is working properly and performing as it should. We also will make any power supply/voltage changes that are necessary. Please note that we only ship products with USA style IEC power cords, however, as IEC style power cords are a worldwide standard, it is quite simple to find an appropriate IEC style power cord that is compatible with your particular country’s power connector.
Shipping Rates
Because of our shipping volume, we are able to negotiate very favorable rates with FedEx. If you are interested in a quote, please feel free to ask. You are under no obligation, and we are happy to assist you in assessing the total charge for shipping products to you. Although FedEx International Economy is our most frequently used courier, we also can use other couriers or 3rd party shipping companies if needed or preferred.
Payment
We currently accept Paypal and bank transfers for payment on international orders. If you prefer using a bank transfer, we will send you the necessary instructions to initiate the process.
Service Related Issues
1. We will individually test your unit(s) to make sure it is working properly before shipping.
2. If service is required, the cost of shipping to us and return shipping is the sole responsibility of the end user. Should you choose to have the servicing done locally, we will offer any needed technical support by email or phone, as well as send any necessary replacement parts.
For further questions, please contact Sarah at
sarah@emotiva.com or call 1-877-366-8324
*Please note: International purchases are handled on a case by case basis. Purchaser is responsible for all duties, taxes and customs fees imposed by their country as well as supplying the appropriate IEC style power cord.
Emotiva makes every effort to offer an easy and economical way for overseas customers to purchase our products. Please be aware that any third party that claims to sell our products factory direct is not authorized. The only way to make an authorized, factory-direct purchase is through our website or by contacting us directly