How Not To Sell A Receiver

[caper26]

Nice rant. A bit random, but I have a possible answer for the question "Why exactly do they have a line with a feature and a dash indicating it doesn't have it?" This may have to do with the fact that many companies now let you compare various models. They may need to include the line with the dash to get the comparison to sync up for all of the particular features. Granted, I can see this as an explanation for dashes showing on feature lists displayed on company websites. But if you download a .pdf spec or feature sheet of a particular model, it shouldn't show features with dashes.

When I first read that statement, I thought he said the feature was ON THE FEATURE list (as is the marketing features) but then is on the spec sheet as not included...I was like wtf? lol.

 

[emorphien]

One thing I was just thinking about was how a manufacturer that fails to be forthcoming with accurate and sufficient product details would likely be removed from consideration if I was shopping. Obviously I value performance, reliability and needed features above all else but if I had two options that turned out to be similar I'd be choosing the one with better documentation.

 

[Ziontrain]

"But really, Yamaha has to take the cake when it comes to making it hard to know what exactly their receivers do. If I was trying to find a feature and it wasn't listed, I'd do what you'd think - download the manual. But wait! At Yamaha, you have to have an EasyPass account. Guess what, Yamaha? I don't want an account. I don't want you to have my email (not that they don't already, but that's not the point). I don't want any more spam. In my case, I don't want to have yet another copy of your recent press release (I already get everything in at least duplicate, sometimes triplicate). What I want is to download a simple PDF. That's all. It isn't state secrets, it isn't proprietary information. It's a user manual. Just give it to me already."

++ 1! I thought I was the only one outraged about this egregious & malicious attack on the very nature of humanity! Glad to hear a big brand (one of my favorites in fact!) called out publically on their marketing department's misbehavior.

Ditto here. I thought it was some sort of mistake when I discovered this. In this day and age? What a joke. Knocked them off my list immediately when I encountered that - you cant take a manufacturer seriously when they are locking up even the most basic of information.