Help! Yamaha Receiver not putting out sound from TV.

[bsqwared]

I recently purchased a Yamaha HTR-3064 receiver, and have it hooked up to my Samsung 46" LED edgelit TV on Saturday. I have the cable box connected via HDMI cable to the receiver, and an HDMI cable running from the receiver to the TV. I have a digital audio cable going out from the TV back to the receiver for sound. Everything worked perfectly on Saturday(when i bought it) and Sunday. Yesterday i turned it on and now there is no audio to the receiver. The picture is still going to the tv, and i can listen to the tv with the tv speakers, but when i try to get the receiver to play the tv sound, i get nothing. The receiver is functioning, because i can listen to the radio and the test tones work fine for all five channels and the subwoofer. Anybody have any idea whether this might be a setting or something, or maybe the cable went bad? The cable is brand new, so it is hard for me to believe that either the receiver or the cable went bad already. It just stopped working! Help!

 

[TLS Guy]

I recently purchased a Yamaha HTR-3064 receiver, and have it hooked up to my Samsung 46" LED edgelit TV on Saturday. I have the cable box connected via HDMI cable to the receiver, and an HDMI cable running from the receiver to the TV. I have a digital audio cable going out from the TV back to the receiver for sound. Everything worked perfectly on Saturday(when i bought it) and Sunday. Yesterday i turned it on and now there is no audio to the receiver. The picture is still going to the tv, and i can listen to the tv with the tv speakers, but when i try to get the receiver to play the tv sound, i get nothing. The receiver is functioning, because i can listen to the radio and the test tones work fine for all five channels and the subwoofer. Anybody have any idea whether this might be a setting or something, or maybe the cable went bad? The cable is brand new, so it is hard for me to believe that either the receiver or the cable went bad already. It just stopped working! Help!

Your HDMI output has got switched somehow. The audio can go to the TV or to your receiver, but not both.

To get sound from your receiver and connected speakers, the HDMI audio output setting needs to be set to off on your receiver. Now you will get sound from your speakers, but not the TV. If you switch it to on, it will be the reverse.

 

[monkeyhead112]

For trouble shooting purposes, if you are using a optical/toslink cable or digital coaxial cable, disconnect the optical cable from the tv to receiever and run it from the cable box to the receiver (you should have that option on your cable box).Your cable box can stream audio through the hdmi and optical at the same time. Trust me, i have been a serivce tech( I come to your house) for a cable company for 14 years. Use an alternate input to test it to see if you have sound. If not, the optical cable could be bad. Keep one thing in mind, just because it's "new" it doesn't mean its good.

 

[TLS Guy]

For trouble shooting purposes, if you are using a optical/toslink cable or digital coaxial cable, disconnect the optical cable from the tv to receiever and run it from the cable box to the receiver (you should have that option on your cable box).Your cable box can stream audio through the hdmi and optical at the same time. Trust me, i have been a serivce tech( I come to your house) for a cable company for 14 years. Use an alternate input to test it to see if you have sound. If not, the optical cable could be bad. Keep one thing in mind, just because it's "new" it doesn't mean its good.

He does not need an optical cable going back from the TV to receiver. He just needs HDMI from cable box to receiver and receiver to TV.

 

[bsqwared]

Got it working!

Thanks everyone for your input. I got it to work, and am a little perturbed by the guy in the store who told me I needed to buy that optical audio cord, but since I am a beginner next time will be less expensive. Thanks again!

 

[TLS Guy]

Thanks everyone for your input. I got it to work, and am a little perturbed by the guy in the store who told me I needed to buy that optical audio cord, but since I am a beginner next time will be less expensive. Thanks again!

Thanks for the feedback. And the B & M stores wonder why people run to shop on the Net!

They must hire help a least a degree higher than pig dribble, if they want to stay in business.

 

[monkeyhead112]

Lol. I realize that he did not need to use both the hmdi and optical cable after rereading thread. My bad. I was looking at it from a "trouble shooting" point of view. I thought bsqwared was trying to see if that optical cable was defective or not. my apologies.

 

[TLS Guy]

Lol. I realize that he did not need to use both the hmdi and optical cable after rereading thread. My bad. I was looking at it from a "trouble shooting" point of view. I thought bsqwared was trying to see if that optical cable was defective or not. my apologies.

No apologies required!

 

[LAB3]

I am having the same problem with my Yamaha HD AVR RX-V1900. I have HDMI (Audio Bitstreamingaudiophile) from Bluray to AVR for audio and video (I figured the 1900's processors were better them my Samsung Bluray player)and HDMI from Verizon FIOS to AVR and I have tried everyting I can think of and no TV sound??? If I don't turn on the AVR no picture either. My old RX-V2400(non HD or HDMI) worked this way as did my Onkyo TX-SR805 HD AVR. I am reading the owners book (again) to see if the 1900 has a pass thru option.