• Thread starter screamin chicken
  • Start date
S

screamin chicken

Audiophyte
Ok I just bought a Onkyo 804, I also have a Samsung 50' DLP, and a PS3. I am currently using a HDMI from my cable box to the TV, Now that I have this ONKYO with 2 Input and one Output HDMI I want to hook it all up using my Onkyo.I have the TV going to the Output of the Onkyo,and the Cable, and the PS3 to the Inputs.I can get Picture and sound with the PS3, but when I try to go back to my TV a screen comes up and it says and it says that my TV does not support DVI and HDMI, and that I need to use a Component cable, the audio and the Red, Green,Blue.I just don't understand why.I can hook a HDMI cable to the cable box to the TV and it works.If there is know way then I have to use component how do i hook it this way......
 
mtrycrafts

mtrycrafts

Seriously, I have no life.
screamin chick said:
Ok I just bought a Onkyo 804, I also have a Samsung 50' DLP, and a PS3. I am currently using a HDMI from my cable box to the TV, Now that I have this ONKYO with 2 Input and one Output HDMI I want to hook it all up using my Onkyo.I have the TV going to the Output of the Onkyo,and the Cable, and the PS3 to the Inputs.I can get Picture and sound with the PS3, but when I try to go back to my TV a screen comes up and it says and it says that my TV does not support DVI and HDMI, and that I need to use a Component cable, the audio and the Red, Green,Blue.I just don't understand why.I can hook a HDMI cable to the cable box to the TV and it works.If there is know way then I have to use component how do i hook it this way......

There is a handshake issue between the cable box and going through the receiver to the TV. There is a way to get it to work, but I don't fully remember. Perhaps keep your receiver on, TV on and recycle the cable TV box.
 
R

rsachs

Enthusiast
Check the Cable Box

Did you set the Cable box for HDMI output? Some require you to set this in a system setup menu.

The order in which you turn on the devices is very important. Try shutting everything down. Then turn on the TV first, then the receiver, and then the cable box. If that does not work, turn everything off, then try the receiver first, then the TV, and then the cable box.

If you still have no luck, you could try calling the cable company to make sure you have the lastest firmware in the cablebox.
 
S

screamin chicken

Audiophyte
Ok I will try that.I actually hooked up the TV to the output of the AV, and the cable, and PS3 to the input to the AV and everything worked except the cable.I will go and hook it all back and try doing it in the the steps stated, Thanks....
 
S

screamin chicken

Audiophyte
Ok, I found a sticky and I am having the same issues as others being it's the cable box.So as much as I hate to do it I guess I will pull the stand out everytime i want to play my PS3....:mad:
 
mtrycrafts

mtrycrafts

Seriously, I have no life.
screamin chick said:
Ok, I found a sticky and I am having the same issues as others being it's the cable box.So as much as I hate to do it I guess I will pull the stand out everytime i want to play my PS3....:mad:

Why not use component from the cable box to the TV then you just have to switch TV video inputs?
 
W

wafflebird

Audioholic
You may have another option

If your TV has 2 HDMI inputs just run the cable box straight to the TV and hook up either a digital coax or optical cable to your Onkyo for digital audio to the receiver from the cable box. Then since your PS3 works via HDMI you could either run it to the receiver or the other HDMI on the TV. If you run the HDMI to the TV just run another optical cable from the PS3 to the receiver for audio. If your TV has 2 HDMI's this will keep you from having to switch connections. Hope this helps.

Or you could also run component cables to the TV for the cable box and still run HDMI to the TV for the PS3. I really don't think you would suffer at all on the picture quality.
 
S

screamin chicken

Audiophyte
wafflebird my tv only has one hdmi, the av has 3 2 in, 1 out.with hdmi i get sound and pict. but when i try to watch tv the cable box does not pick up a signal.

mtrycrafts I think i will do that until i can get the cable box to pick up the signal.
heres the link about the set up

In response to numerous threads about this issue we have developed this ongoing sticky to address the issue and let everyone know of productive workarounds and the status of various cable company fixes...

The Problem (typical email/post)
I am having difficulties with the Scientific Atlanta 8300HD (cableTV) box's HDMI output when used in conjunction with an HDMI-switching/upconverting receiver.

When plugging the cable box directly into the HDMI display - the signal is transmitted correctly... When going through the receiver via HDMI, the TV does not get the signal and instead an error message is displayed (or nothing).


The Problem
When pursuing the topic with Yamaha Electronics' product engineers, they reported that this is a known issue and is on the Cable box end (Denon's engineers also concurred):

This Problem lays with the Cable box. It is not an HDCP issue. It has to do with HDMI 1.0 compliance. Neither Scientific Atlanta or Motorola boxes were originally designed to recognize a "REPEATER" (a repeater is a switching device in the HDMI format). Among other things it is able to pick off the audio bitstream from the HDMI signal. [These receivers are] much more than just a switch!

Conversations with S/A revealed that they have an upgrade algorithm that is available to local cable companies. However, the typical cable company takes 60 to 90 days [more like 6 months in our experience - Admin] to issue a firmware update blasts to their customers.

They are continually sending updates to their boxes but only after rigorous compatibilty testing with all other software being used in their systems.

According to [Scientific Atlanta] we should [have started seeing] boxes being updated by late November 2005 - but again they stress that it's totally up to the local cable companies to decide how urgently to attack this issue.

Please note that this is not a Yamaha/Denon/Pioneer/etc issue. Currently all HDMI switching receivers will produce the same results. (The only exceptions are certain products that act as a simple switch, not performing HDMI 1.1-specific functions with regards to scaling and audio processing).

The Solution
The ultimate solution is a firmware fix by the manufacturer. This part has been completed - however, the cable companies have not yet finished testing this firmware fix (and some have not yet started). From what I am hearing, many of the cable companies may not be equipped to fully test HDMI issues as they may not have HDMI-upconverting receivers in their headend. Audioholics is actually working with one of the local cable companies now to see if we can help them test a new firmware fix for this problem. Since we have two different setups with different upconverting HDMI receivers this should be very productive.

The Workaround
The workarounds for now include the following:

Route video from the digital cable box directly to your television. This may not a good solution for those who have displays without multiple digital inputs as it will leave your DVD player's HDMI/DVI output with nowhere to go and defeats all of the convenient features of having a receiver with HDMI upconversion, or


Purchase an HDMI switcher and route the output of the receiver to one input, and the output of the cable box directly to another input. Feed the output of the switcher directly to your digital display. This gives you a direct connection for the cable box that bypasses the receiver, but also allows you to use the receiver's output to upconvert your other sources.


BY ALL MEANS contact your local CableTV company and get ahold of a supervisor (customer service phone representatives typically won't understand or care about your problem). Make sure they are directed to this thread and begin the process of implementing this firmware fix immediately since it could take some time to release to the general public. Remember that regardless of what they say this is NOT an HDCP-related issue or anything having to do with the receiver. This is important as the typical troubleshooting steps will lead them to think it is a compatibility problem with the receiver. Until demand for a fix is increased, they will be very content to not implement any additional firmware updates that could create additional problems and drain resources (this isn't evil, it's actually good business).
An abbreviated list of HDCP-compliant HDMI/DVI switchers:

DVI + HDCP Switchers from DVIGear
HDS Series HDMI Switchers from PureLink
There are many more, but we thought we'd provide a shameless plug of some of our advertisers' products here.

Follow-up Posting Guidelines
We want this thread to be productive and helpful, so here are the posting rules for this thread... We'll keep it open to the general public but Admins will edit any/every post as we see fit - just expect this and you won't be disappointed. Posts that are not helpful or productive in pointing out workarounds will be deleted leaving a nice breadcrumb trail of solutions, updates and workarounds. Thanks for understanding.
__________________
Clint DeBoer
Editor in Chief
Audioholics


Clint DeBoer
View Public Profile
Send a private message to Clint DeBoer
Visit Clint DeBoer's homepage!
Find all posts by Clint DeBoer

Sponsored
 
N

Nestor

Senior Audioholic
Screamin Chick

Clint's post pretty well sums it up. I had a similar problem and spoke to the local cable provider. Depending on the box you have, they may update your firmware, or simply replace the box.

In my case, they swapped boxes with me.
 
mtrycrafts

mtrycrafts

Seriously, I have no life.
Nestor said:
In my case, they swapped boxes with me.

And, the problem is gone, right? Finally, they are accepting responsibility. Some places, they play point the finger at others.
 
W

WeAreSurrounded

Audioholic
It can be solved you just need to push hard your cable providers

mtrycrafts said:
And, the problem is gone, right? Finally, they are accepting responsibility. Some places, they play point the finger at others.
They did the same here (COX-N.Vriginia) - "playing stupid" :confused:
They did not even "officially recognize" the HDMI output from the SA 8300HD box :mad:
But after I bugged them for several days with my emails and calls, finally they admitted that they have the firmware patch from SA, but they distribute it only on a individual-per-request base.
Which they did for me , and since yesterday i can finally use myb Denon 4306's HDMI switching capability
Me-sa happy! :D
 
mtrycrafts

mtrycrafts

Seriously, I have no life.
WeAreSurrounded said:
They did not even "officially recognize" the HDMI output from the SA 8300HD box :mad:
! :D

This is what gulls me, not admitting that they have an issue. If they just realized that by sidestepping it, it makes them look like idiots, instead of admitting and fixing it. The latter is understandable. They just don't get it:mad:
 

Latest posts

newsletter

  • RBHsound.com
  • BlueJeansCable.com
  • SVS Sound Subwoofers
  • Experience the Martin Logan Montis
Top