Hey. Just want to make sure that you've checked the troubleshooting section of the manual. It contains the following possible solutions for getting no video:
• Check the video connections of the source component (see page 18).
• For high-definition video (using component video connections), or when digital video conversion is switched off (in Setting the Video options on page 74), you must connect your TV to this receiver using the same type of video cable as you used to connect your video component.
• Make sure the input assignment is correct for components connected using component or HDMI cables (see The Input Setup menu on page 69).
• Check the video output settings of the source component.
• Check that the video input you selected on your TV is correct.
• Some components (such as video game units) have resolutions that may not be converted. If adjusting this receiver’s Resolution setting (in Setting the Video options on page 74) and/or the resolution settings on your component or display doesn’t work, try switching Digital Video Conversion (in Setting the Video options on page 74) OFF.
If none of those work for you, let us know. I can look into it further.