I have three 880's and the problem is the connection between the remote and the charging base station. A trick I found to get the remote to charge is to take a dremel hand hold device and use the mini sander. File down the back of the remote where the two or three gold prongs are (depending on model 880) then you will have a better connection allowing the remote to charge. I have gone nuts with all three of my 880's and I got to the point where I was gonna smash them with a hammer, when I did some research on the net (actually harmonys forums) and saw that people who filed down the plastic around the 2-3 connection plates found this solved their problem. So anyone willing to do 5 minutes of "surgery" will find they get a great deal and although the battery itself only lasts 2 years before not being able to hold a charge, I just called Harmony and they have sent me free battery replacements just for the asking. Personally I never should'e given up my 659 with the tactile buttons, because that never gave me any problems, but have found after alterations that the 880 is still a good remote.