Emotiva customer service is a joke

[Pandaman617]

 

[Pandaman617]

For the record there was LIGHT scratching on the rear panel. Regardless I’m done with Emotiva. You know what my Denon does MUCH better than the Emo? WORKS.

 

[adk highlander]

So you scratched it and they charged you for it. Sounds reasonable to me. I'm sure you were not carful connecting cables when you thought you were keeping it.

 

[jinjuku]

Regardless you wanted a 100% refund on 98% condition product. Not the way the world works. Quite fair and reasonable IMO.

 

[Pandaman617]

Regardless you wanted a 100% refund on 98% condition product. Not the way the world works.

Incorrect, it occurred during shipping. You assume wrong my friend.

 

[Pandaman617]

So you scratched it and they charged you for it. Sounds reasonable to me. I'm sure you were not carful connecting cables when you thought you were keeping it.

Again. A wrong assumption. I’m quite careful and precise when connecting my equipment.

 

[jinjuku]

For the record there was LIGHT scratching on the rear panel

Huh, funny there was no mention damage in shipping.

I don't believe you that it was shipping damage. And let's entertain that it was done in shipping. You know that part is still 100% your responsibility...

 

[Pandaman617]

I’m not going to argue like a teenager over an audio forum. This is what’s wrong with the audio world today, all of these self righteous pricks who always have to be right. You’re literally the first person in years who has gone above and beyond to be an asshole on here. Let me be clear, I had numerous issues with Emotiva during this time. I have no reason to slander them falsely. If this seriously effects your life to this degree I highly suggest you do something with it.

 

[jinjuku]

I’m not going to argue like a teenager over an audio forum. This is what’s wrong with the audio world today, all of these self righteous pricks who always have to be right. You’re literally the first person in years who has gone above and beyond to be an asshole on here. Let me be clear, I had numerous issues with Emotiva during this time. I have no reason to slander them falsely. If this seriously effects your life to this degree I highly suggest you do something with it.

You're an asshole