Denon 4810CI network doesn’t work

[John Menu]

Network doesn’t work, I made a short video of my issue, it doesn’t allow me to setup WiFi or when I plug in Ethernet, I see nothing ?

Thanks in advance!

 

[TLS Guy]

Network doesn’t work, I made a short video of my issue, it doesn’t allow me to setup WiFi or when I plug in Ethernet, I see nothing ?

Thanks in advance!

I have researched that issue. It is a known issue with that receiver. It seems they are prone to the Network card failing. That is quite an old receiver now. If you can still get a network card then replace it. That is a 14 year old model, so I doubt you will find one. You can try a reset, but others have not reported success. I guess it is new receiver time most likely.

 

[John Menu]

Well, I bought this used for $100 and original price tag was $3000 / so that’s why I have it, I used it for Audio only and it powers my speakers very nicely, sound is great… so that’s why I don’t care, I don’t use any video anything… I even have different speakers hooked up to the zone 2 and 3 and that’s also a great feature, I can turn off my main and just listen to dedicated 2 channel speakers for music… I use pure direct mode as much as I can and another reason why I got it is because it has Phono , which most Denons do not have, that’s alone is worth it.

Another issue is (not a big issue) when I connect my iPad and it’s playing a song and select to play Ipad for source, I hear nothing ? Is there some setting I need to do here ?

I have the A1136 5th generation so it should work.

thanks!

 

[Am_P]

Well, I bought this used for $100 and original price tag was $3000 / so that’s why I have it, I used it for Audio only and it powers my speakers very nicely, sound is great… so that’s why I don’t care, I don’t use any video anything… I even have different speakers hooked up to the zone 2 and 3 and that’s also a great feature, I can turn off my main and just listen to dedicated 2 channel speakers for music…

Another issue is (not a big issue) when I connect my iPad and it’s playing a song and select to play Ipad for source, I hear nothing ? Is there some setting I need to do here ?

I have the A1136 5th generation so it should work.

thanks!

If you have a Google Chromecast puck laying around, plug that into your receiver's HDMI. You may not miss your receiver's failed network connectivity too much after that.

 

[John Menu]

If you have a Google Chromecast puck laying around, plug that into your receiver's HDMI. You may not miss your receiver's failed network connectivity too much after that.

I use the Audioengine B1 (Bluetooth) streamer, I paid more for this than the AVR lol, works great!!!!! Not just great, works wonderfully!! Sounds quality is very good! Just was wondering why the network doesn’t work…

What would the google puck do ?

 

[lovinthehd]

Did you try a full reset (aka factory reset/microprocessor reset) of the avr? Good first move with a used unit to clear out old stuff.

 

[John Menu]

Did you try a full reset (aka factory reset/microprocessor reset) of the avr? Good first move with a used unit to clear out old stuff.

I think I have, after I first got it I did the reset, didn’t seem to do anything…

If the network card is fried, should I remove it ?

 

[Am_P]

I use the Audioengine B1 (Bluetooth) streamer, I paid more for this than the AVR lol, works great!!!!! Not just great, works wonderfully!! Sounds quality is very good! Just was wondering why the network doesn’t work…

What would the google puck do ?

The Google puck (50 USD) will let you stream any movie (Amazon prime, Netflix, etc), DLNA stream your music files from a NAS device, stream music from other services, etc, etc. The sheer amount of stuff it lets you do for 50 bucks is remarkable.

 

[John Menu]

Hmmm I do have a NAS for movies that streams to the TV, but I could also put music on it I guess thanks, will look into it.

 

[lovinthehd]

I think I have, after I first got it I did the reset, didn’t seem to do anything…

If the network card is fried, should I remove it ?

Well sometimes they say several resets in a row can have an effect. You followed instructions in the manual?

In any case I'd just leave everything in place, more likely to cause problems trying to remove something....if you can't get it to work just use it as you have already....

 

[TLS Guy]

Well sometimes they say several resets in a row can have an effect. You followed instructions in the manual?

In any case I'd just leave everything in place, more likely to cause problems trying to remove something....if you can't get it to work just use it as you have already....

When I researched this, I found this problem was a known issue with this unit. Resets do not work, as it is a hardware problem. It seems pretty much every one of those units gets this issue. It is just a matter of when.

 

[highfigh]

I think I have, after I first got it I did the reset, didn’t seem to do anything…

If the network card is fried, should I remove it ?

No, leave it in place.

Look online for that model's manual and do a network reset- it's not the same as a hard reset, but it will also show you how to configure the network settings because it's not plug & play WRT the network. You have to tell it how you want it to connect (dynamic vs static IP address), connect so it will acquire an IP address and then, decide if you want the address to remain DHCP or change it to static. Once you do that, you would save the settings and make sure you can ping the AVR with another device.

One of the great things about Denon AVRs from that time is that you can control it via IP (any computer on the same network) and save the setup configuration on a computer. If a hard reset is needed, you would go into the menu & maintenance sections and reload the configuration without needing to remember or document anything.

 

[John Menu]

No, leave it in place.

Look online for that model's manual and do a network reset- it's not the same as a hard reset, but it will also show you how to configure the network settings because it's not plug & play WRT the network. You have to tell it how you want it to connect (dynamic vs static IP address), connect so it will acquire an IP address and then, decide if you want the address to remain DHCP or change it to static. Once you do that, you would save the settings and make sure you can ping the AVR with another device.

One of the great things about Denon AVRs from that time is that you can control it via IP (any computer on the same network) and save the setup configuration on a computer. If a hard reset is needed, you would go into the menu & maintenance sections and reload the configuration without needing to remember or document anything.

Just googled the network reset, that seems the same as a deep reset, I will try that later on today and if it don’t work, leave it be I guess…

 

[John Menu]

Deep reset didn’t do anything with network, still won’t let me do anything when I go under network menu…

 

[highfigh]

Just googled the network reset, that seems the same as a deep reset, I will try that later on today and if it don’t work, leave it be I guess…

If you hadn't done a hard reset, it's not a bad idea to do that- the Denon trainers always told us that the first things to do after removing AVRs from the box were:

1) Hard Reset
2) Firmware update

There was no guarantee that the receiver hadn't sat in a warehouse for a long time and updates could be due.

If you want to listen to network radio, I can't guarantee it will work- VTuner had some issues around the time that piece was made- also, I don't think Rhapsody has worked in years. However, you can use AirPlay, USB storage for music and other methods.

 

[highfigh]

Deep reset didn’t do anything with network, still won’t let me do anything when I go under network menu…

You changed it to Static IP?

 

[John Menu]

Can’t do firmware update without network working and I tried the hard reset and network reset and both did nothing, when I go under network settings, it displays the same thing as before in my video.

 

[John Menu]

You changed it to Static IP?

Not sure if you watched the video I posted but under network settings, all it displays is Network connecting and I don’t see anywhere to change the settings.

 

[John Menu]

Ok now I am thinking back when I first got this, it didn’t have a WiFi antenna, but I had one from a old router so I connected it, it seems to connect and fit ok, could maybe the antenna not be compatible ?

 

[highfigh]

Not sure if you watched the video I posted but under network settings, all it displays is Network connecting and I don’t see anywhere to change the settings.

Have you tried changing to a wired connection? If you're pressing the OK/Enter button to make changes and it has been unsuccessful, try using the Right button. I don't have one here, but that could help. You need to make changes in 'Network Connecting', not 'Network Info'.