COMCAST DVR - HDMI output dead

J

josko

Audioholic
It seems my Comcast DVR suddenly just stopped outputting HDMI video. Here are the symptoms:
HDMI output:
Video screen is blue
Sound is fine.
DVR menu screen is fine except PIP video image, which is blue.
In summary, I get all DVR menus and sound just fine, but no picture. I can scroll up and down DVR channels, and get appropriate sound from each channel.

Hooking up the same HDMI cable to a DVD HDMI output - everything is fine.

DVR composite video output and fiber-optic sound are also fine.

I'm wondering if there's some software switch we toggled by accident (to disavle video via HDMI), or is this a hardware failure of the DVR HDMI driver. I can't find anything in the manual about disabling just the HDMI video output.
Thanks in advance.
 
j_garcia

j_garcia

Audioholic Jedi
Call comcast. They will reset your box to see if it is something that was toggled off. If not, then you will have to take it in and exchange it for another.
 

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