Carada 100''Brilliant White Help

[cobrage401]

Hello all I have a new Carada fixed 100’’ Brilliant White screen. I just set it up today and I am not very happy with the screen surface. The small squares in the materiel are showing up on the picture and are also distorting the picture quality dramatically. It’s making things very blurry and distorted along with small square type distortion on people faces. Sadly to say if I run my projector on my wall the quality of the picture improves dramatically. Did I make the right choice with the materiel?


Infocus play big in72

Help me
Dave

 

[Rob Babcock]

What you describe sounds like screen door effect, not the screen. Can you see the squares when the PJ is turned off?

 

[RLA]

If this is the pixel gap on the IN-72 showing up as "screen door" on the screen then try this.

#1 You may be sitting too close to the screen 2.0-2.5 the screen width for seating viewing position is about right for your projectors resolution.

#2 A very slight de-focus can eliminate screen door
Use white text as the projected image and de-focus slightly until the pixel gap is diminished but the text is still relativly sharp. The de-focus will not effect sharpness at the primary viewing position because your eyes are not sensitive enough to detect the adjustment on non static images.

Hope this helps

 

[cobrage401]

Thanks for the help Rob and Rla. Rob yes it is the screen door effect. Rla I will try de-focusing the in-72 I am approximately 16’ away from the screen. I also talked with Carada and they say that the projector might be to strong for the brilliant white screen. Carada is mailing me two samples one is the classic white and the other is the gray.

 

[Rob Babcock]

I'm glad to hear it. All I've ever heard about Carada's customer serverice is that they go the extra mile to make you happy. Perhaps as the say the BW is too bright. Maybe the Cinema White would work better. I'm following your experiences as I've been planning to buy a Carada Criterion in BW myself.

 

[cobrage401]

Rob I could not believe it when I emailed Carada some time early in the morning explaining my problem and in a few hours I received a phone call from them with in two hours of the email. I was expecting an email response and not a phone call. Carada had my phone number on file from the order and looked it up and called instated of emailing me WOW. I will tell you how it works out with the other samples and or what ever fixes my problem


Thanks
Dave

 

[BMXTRIX]

Carada customer service is why I began working with them. They respond promptly to silly emails and bend over backwards for customer service. Not a wide selection of screens - and they know it. They focus on what they have and want to be the best for those products. It may be tough finding a screen solution when you have a projector that doesn't meet your needs though. At least, that's what it sounds like. It sounds like you need to back up a good bit, or defocus the projector, or return it for something like a true HD projector (720p or better) - especially one that has zero screen door effect (SDE) like the AE900. You may be a bit more sensitive to SDE than most people.

 

[Rob Babcock]

Yes, all digital PJs currently on the market will have some SDE- it's a side effect of the technology. LCD, particularly, exibits spaces around & between the active pixels. DLP has less SDE but it's still there. Typically there's a distance to screen size ratio where the pixels will seemlessly blend together to the eye and the SDE will be minimized or gone completely, although it sometimes re-emerges during the credits (scrolling text tends to highlight the both SDE & RBE).

My personal Optoma H31 is set up just shy of 13' from my viewing seat and lights an 84" screen. In my setup SDE is nearly nonexistant. You just have to find that 'sweet spot.' As BMXTRIX points out, some PJs have more SDE and you may be particularly sensitive to it.

Lastly, RLA's advice is spot-on. A very slight defocusing should eliminate SDE while still giving you a good picture. You may just have to experiment a bit!

 

[RLA]

Hello,

Before you consider changing the screen material try to adjust the brightness and contrast using the adjustments found in the projectors user menu. The use of Video Essentials test patterns can help. If you don’t want to fork over the cash for VE see if you have a THX disk with Optimode calibration test patterns. It may be that you have the projector set up in torch mode and that will enhance the SDE effect

 

[Rob Babcock]

RLA makes an excellent point- PJs, like most displays, are set up too bright out of the box most of the time. You really will need to calibrate most of them to get a really nice picture. The advantage of the Brilliant White is that the extra gain should allow you to run the PJ in 'eco mode', assuming good light control. Most PJs will run between 1000-1500 hours longer on a bulb in eco mode. Plus, once the light output starts to drop off with age, you could switch to the high setting.

 

[mtrycrafts]

Carada customer service is why I began working with them. They respond promptly to silly emails and bend over backwards for customer service. .

It is amazing to me that some companies get this, customer service, and others will break first before bending.
Great for Carada. Now, many more will hear about them.

 

[cobrage401]

Hello all

Ok well I have received my samples from Carada last night. I still have the sd problem on all the materials however I have decided to stay with the brilliant white materiel the gray is to dark and the classic white is nice but not as nice as the brilliant white. I have de-focused the pj and played with the brightness and contrast and have found a happy medium that I will have to live with.

The pj came with a disc I have not opened the disc so I don’t know what’s in it I just moved in the new home and just finished the movie room so I will have to find a laptop and see if the software has the option in it to play with the torch mode. If the software doesn’t have the torch mode adjustment in it were can I get the right software to do it? My pj is the Infocus play big in72

Rla, Rob, and bmx thanks again for all the help you have given me to this point

Dave

 

[cobrage401]

An update on my problem
I just installed the new Toshiba HD-A1 hd-dvd player and wow what a picture on standard dvd discs it has just a bought eliminated my screen door problem. I have not played an hd-dvd disc yet but I am sure it will look great.
I live in NH and the cable company is metro cast and the video quality I am receiving from the box is very bright and hd video is dark. I have metro cast coming out to look at the video signal coming in the house. When I lived in MA my Comcast video quality was good.

 

[Rob Babcock]

Cool. PJs can be a little work to get set up right, but once it's dialed in you can't beat the "theatrical experience" you get!