Audyssey set up problem

[finfan1966]

If it has the same version of Audyssey you may well.

However, as I said you can find out for certain, by contacting Polk, as long as they still have records on those speakers.

If they don't you can find out, by removing all the drivers and getting a look at the crossovers.

Don't forget you can do manual set up.

Personally, I would want to know if I had reverse polarity drivers in the system.

I was almost thinking about doing a manual set up when the auto set up didn't work. However I felt that I should still have the option to choose when I pay $1230.00 for a receiver. If the next receiver I get has the same problem then I will probably look into my speakers. I really don't know that much about speakers to remove drivers and look at the crossovers.

 

[finfan1966]

I checked Onkyo's site and your two receivers have different versions.

The designer is a a very bright chap and a full professor a the University of Southern California. He does not let the grass grow under his feet.

He is correct, in that a program should detect reverse polarity drivers. The owner should know.

I would check with POLK and ask them if any of your speakers have reversed polarity drivers. That is the easiest way to do this. Their specs as usual are minimal and not forthcoming.

While the speakers may sound good to you, I can assure you a mix of speakers with some having reversed polarity drivers and some not, is far from ideal. It really would preclude an advanced auto Eq program like you have from working correctly.

As I stated, I got my information about getting speaker error from your version of Audyssey straight from the designer, in answer to a similar situation as yours, if in fact you do have reverse polarity drivers in the mix. He could only answer like I did, as he can not know which speakers have reversed polarity drivers and which do not. However, I was glad to have my reasoning validated by Kris Kariakarkis when I did more digging.

This is not the first time for this problem on a post. The Yamaha system has kicked out with reverse polarity drivers for a long time.

I called Polk technical support and they told me that maybe one of the wires is connected to a negative instead of a positive or vice versa. However my other receiver wasn't a problem after I did the Audyssey calibration. The new Audyssey calibration must be more sensitive to what you are talking about.

I use monster speaker wire and never really payed attention to what ends were connected into positive or negative. The speaker wire looks the same on each side.

If my next receiver has this problem then I will have to follow the wire and make sure each end is correct for positive and negative connection. The good news is I don't have to buy all new speakers - just have to make sure they are wired perfect.

 

[TLS Guy]

I was almost thinking about doing a manual set up when the auto set up didn't work. However I felt that I should still have the option to choose when I pay $1230.00 for a receiver. If the next receiver I get has the same problem then I will probably look into my speakers. I really don't know that much about speakers to remove drivers and look at the crossovers.

Since you are the owner of those speakers, Polk will be more forthcoming in dealing with you.

This has been what I consider a thread of great significance.

Please in return for the help we have offered, contact Polk and ask them if any and which drivers in those speakers are wired in reverse polarity and post back. Certainly do this before buying anymore receivers!

I would really like to complete this thread.

Also if you like your speakers, we can easily talk to you about correcting the phase reversal. This will likely create a null at crossover, but Audyssey I think will correct it. That will be far better then having reverse polarity drivers in the system.

I'm pretty confident that Audyssey will correct a null you create.

I have always known my surround speakers have a 3 to 4 db null at their 3 kHz crossover region. Because of the crossover topography they will have this no matter which way I wire the tweeters.

This is not a fault I object to greatly, as it gives a slightly enhanced sense of depth.

Now when I ran Audyssey it found that anomaly and corrected it. However I found that frequency response error was a good one in a surround and made it blend in better. So I overrode the correction.

So if you have reverse polarity drivers, and we know which ones, we have the option of talking you through correcting this.

 

[TLS Guy]

I called Polk technical support and they told me that maybe one of the wires is connected to a negative instead of a positive or vice versa. However my other receiver wasn't a problem after I did the Audyssey calibration. The new Audyssey calibration must be more sensitive to what you are talking about.

I use monster speaker wire and never really payed attention to what ends were connected into positive or negative. The speaker wire looks the same on each side.

If my next receiver has this problem then I will have to follow the wire and make sure each end is correct for positive and negative connection. The good news is I don't have to buy all new speakers - just have to make sure they are wired perfect.

You mean you did not take note of my first post to check phasing to speakers!

One speaker out of phase wired incorrectly will ruin performance!

Monster cable is marked.

You MUST pay attention and have every positive on the receiver go to every positive on a speaker, and every negative go to every negative.

This is basic and essential to every system.

If you did not pay attention, then statistically the chance of you having a serious wiring error is almost 100%, and Audyssey caught your error or errors

Now I'm going to be blunt with you about this, and tell you that.

1). You have wasted my time and that of anybody who reads this thread.

2). You have wantonly cost Vann's money and Onkyo. They will take a loss on this. Onkyo if it is returned to them will have to sell your unit as a refurb after going to the expense of checking it out.

3). Negligence like yours costs everybody money. Yes, you have been negligent, extremely so.

Honesty requires you tell Vann's exactly what you have done.

I think they can legitimately sell that unit open box, but it will still be a loss for them.

The bottom line here is that we all have to use due diligence and look out for each other.

You have not even come close to using due diligence in this matter.

 

[finfan1966]

Since you are the owner of those speakers, Polk will be more forthcoming in dealing with you.

This has been what I consider a thread of great significance.

Please in return for the help we have offered, contact Polk and ask them if any and which drivers in those speakers are wired in reverse polarity and post back. Certainly do this before buying anymore receivers!

I would really like to complete this thread.

Also if you like your speakers, we can easily talk to you about correcting the phase reversal. This will likely create a null at crossover, but Audyssey I think will correct it. That will be far better then having reverse polarity drivers in the system.

I'm pretty confident that Audyssey will correct a null you create.

I have always known my surround speakers have a 3 to 4 db null at their 3 kHz crossover region. Because of the crossover topography they will have this no matter which way I wire the tweeters.

This is not a fault I object to greatly, as it gives a slightly enhanced sense of depth.

Now when I ran Audyssey it found that anomaly and corrected it. However I found that frequency response error was a good one in a surround and made it blend in better. So I overrode the correction.

So if you have reverse polarity drivers, and we know which ones, we have the option of talking you through correcting this.

I rechecked all my wires and noticed that my right side surround speaker wire had the positive going into the negative for the input on the receiver. So I rewired it correctly and now all my speaker wire connections are correct. I did a system clear on the receiver and ran Audyssey again.

I am not sure if this was the problem or not on the Onkyo 3008. I will not know now because I sent the receiver back yesterday.

The monster speaker wire has writing on one side of the wire. That's how you can tell if one side is negative or positive. I never noticed that until today.

 

[markw]

Fine time to admit this.

I use monster speaker wire and never really payed attention to what ends were connected into positive or negative. The speaker wire looks the same on each side.

This is a biggie and WILL cause an out-of-phase condition, every time.

(Is there an emoiticon for a facepalm?)

By checking this when it was first brought up in post 4, perhaps you could have avoided all these problems.

 

[finfan1966]

This is a biggie and WILL cause an out-of-phase condition, every time.

(Is there an emoiticon for a facepalm?)

By checking this when it was first brought up in post 4, perhaps you could have avoided all these problems.

Well guess what? You are wrong big time just like I stated before the receiver or mic is not working properly. I went back to Staples and got the receiver before UPS picked it up. Unpacked the receiver and hooked it up, double checked all the connections to make sure all the speakers were hooked up properly and then began to run Audyssey setup. There to my dismay was the same message as before "speaker detect error - retry or cancel"

I think next time I will just listen to Onkyo technical support instead of some of the people in this forum. The guy from Onkyo told me it was probably a faulty Audyssey mic. Instead of listening to him I listened to other people that didn't know what they were talking about.

Thanks for wasting my time! Now finally the defaulting receiver is on its way back to Vanns were it belongs!

 

[finfan1966]

You mean you did not take note of my first post to check phasing to speakers!

One speaker out of phase wired incorrectly will ruin performance!

Monster cable is marked.

You MUST pay attention and have every positive on the receiver go to every positive on a speaker, and every negative go to every negative.

This is basic and essential to every system.

If you did not pay attention, then statistically the chance of you having a serious wiring error is almost 100%, and Audyssey caught your error or errors

Now I'm going to be blunt with you about this, and tell you that.

1). You have wasted my time and that of anybody who reads this thread.

2). You have wantonly cost Vann's money and Onkyo. They will take a loss on this. Onkyo if it is returned to them will have to sell your unit as a refurb after going to the expense of checking it out.

3). Negligence like yours costs everybody money. Yes, you have been negligent, extremely so.

Honesty requires you tell Vann's exactly what you have done.

I think they can legitimately sell that unit open box, but it will still be a loss for them.

The bottom line here is that we all have to use due diligence and look out for each other.

You have not even come close to using due diligence in this matter.

Well guess what? You are wrong big time just like I stated before the receiver or mic is not working properly. I went back to Staples and got the receiver before UPS picked it up. Unpacked the receiver and hooked it up, double checked all the connections to make sure all the speakers were hooked up properly and then began to run Audyssey setup. There to my dismay was the same message as before "speaker detect error - retry or cancel"

I think next time I will just listen to Onkyo technical support instead of some of the people in this forum. The guy from Onkyo told me it was probably a faulty Audyssey mic. Instead of listening to him I listened to other people that didn't know what they were talking about.

If I listened to you I would of bought all new speakers instead of just returning the receiver! As far as your friend goes who developed this program - you better tell him to write a better program next time!

Thanks for wasting my time! Now finally the defaulting receiver is on its way back to Vanns were it belongs!

 

[its phillip]

The NR807 has Audyssey MultiEQ. The NR3008 has MultiEQ XT32.

MultiEQ XT32 is much more thorough. If your speakers are wired out of phase internally (as was previously mentioned), you will have the same issue with any receiver that uses it.

Anyway, congratulations for wasting the time of people who tried to help you. It's unfortunate that Vanns is accepting the return of a non-defective receiver. If you truly think it's the mic, then just get another mic.

 

[finfan1966]

The NR807 has Audyssey MultiEQ. The NR3008 has MultiEQ XT32.

MultiEQ XT32 is much more thorough. If your speakers are wired out of phase internally (as was previously mentioned), you will have the same issue with any receiver that uses it.

Anyway, congratulations for wasting the time of people who tried to help you. It's unfortunate that Vanns is accepting the return of a non-defective receiver. If you truly think it's the mic, then just get another mic.[/QUOTE

The only thing that is unfortunate is some of the opinons in these forums. There is nothing wrong with my speakers. I know people with speakers older then mine with new receivers. I am tired of listening to people trying to talk about things that don't know about.

I am glad I am not calling people on this forum for technical support!

 

[its phillip]

You wouldn't even know if there was something wrong with your speakers. You don't care enough to check the basics, as seen here:

I called Polk technical support and they told me that maybe one of the wires is connected to a negative instead of a positive or vice versa. However my other receiver wasn't a problem after I did the Audyssey calibration. The new Audyssey calibration must be more sensitive to what you are talking about.

I use monster speaker wire and never really payed attention to what ends were connected into positive or negative. The speaker wire looks the same on each side.

If my next receiver has this problem then I will have to follow the wire and make sure each end is correct for positive and negative connection. The good news is I don't have to buy all new speakers - just have to make sure they are wired perfect.

Anyway, the issue is about the wiring of the drivers on the INSIDE of your speakers. If you are too lazy check, then you obviously will never know.

 

[sawzalot]

I think the information that you are getting here is spot on , you just don't get it and that is fine. These forums and others like it could teach you a thing or two about HT set ups.
If you think your Polks sound good now just think how much better they would sound if you simply hooked them up properly.

 

[Cruise Missile]

Looks like we should borrow some wood and screws from the DIY threads and build a shed......

 

[finfan1966]

I think the information that you are getting here is spot on , you just don't get it and that is fine. These forums and others like it could teach you a thing or two about HT set ups.
If you think your Polks sound good now just think how much better they would sound if you simply hooked them up properly.

They are already hooked up just fine. I am listening to them now on my Onkyo 807 receiver. If I listened to the first post I would of had to buy all new speakers now. Some of the suggestions on here are absurd.

The only info that was right was from Onkyo technical support. Glad I listened to them. I am not going to start ripping open my speakers just because someone online says so.

They work fine on my 806. Buying a new receiver is cheaper then buying all new speakers - period!

 

[finfan1966]

Looks like we should borrow some wood and screws from the DIY threads and build a shed......

Any how its all good, I like my current home theater now with my original receiver. I just got the itch to get a new receiver when I didn't need one.

 

[Alex2507]

I am tired of listening to people trying to talk about things that don't know about.

TLS has always been a bit of a kook but we let him post because he's old.

Just go back to wiring up your speakers any ole which way and try to forget this ever happened.

Enjoy those Polks! They sound good no matter what!

 

[GranteedEV]

Enjoy those Polks! They sound good no matter what!

A total delight!

 

[highfigh]

There is nothing wrong with my speakers - they sound great! What the problem is with the Audyssey mic. I replaced the Onkyo 3008 and put back on my Onkyo 807. The Audyssey mic for that system had no problem running the speaker calibration all the way through. Onkyo technical support said most likely it was a bad Audyssey mic and that's why it wouldn't complete the calibration.

You are crazy if you think I am going to replace all my speakers. I will never replace those Polks. They sound great!

I sent the Onkyo 3008 back yesterday to Vann's. They gave me a prepaid shipping label. So now I have to decide whether I want to exchange the receiver with another Onkyo 3008 or just get my money back. I have a week to think about it. The Onkyo 3008 has a much lower THD distortion rate of .05 instead of .08 for the Onkyo 807.

Do you have hardwood floor between the speakers and the mic? That can cause phase issues. Also, how high is the mic when you try to run Audyssey?

FYI- NOBODY will EVER hear the difference between .05% and ,08% THD. "Much lower"? Half of almost nothing is still almost nothing.

 

[PENG]

Do you have hardwood floor between the speakers and the mic? That can cause phase issues. Also, how high is the mic when you try to run Audyssey?

FYI- NOBODY will EVER hear the difference between .05% and ,08% THD. "Much lower"? Half of almost nothing is still almost nothing.

You told the guy to forget it ever happened and now you????????????? WTX!!

 

[finfan1966]

Do you have hardwood floor between the speakers and the mic? That can cause phase issues. Also, how high is the mic when you try to run Audyssey?

FYI- NOBODY will EVER hear the difference between .05% and ,08% THD. "Much lower"? Half of almost nothing is still almost nothing.

Its all good I am just going to keep the receiver I have now because there is no problem with the Audessy set up on that receiver. If that's what you have to go through for the current receivers then no thanks! It was only going to be 5 more watts per channel.

I think its funny how everyone has to back one man's opinion. I guess this site is a bunch of followers. Maybe if I am lucky he will ask all of them to jump off the bridge with him tomorrow!