Anyone have any idea what may be the problem.

[dillweed]

HK 7300 - Receiver
S97 - DVD

Just recently when watching movies a half second drop in audio occurs randomly and can't be reproduced in the same part of the movie. The audio dropout does not come as a result of layer change. I have had both units for some time and this is just now happening. I thought it was perhaps the cables so I switched those out. Then I switched from coax cables to optical and no help. Any ideas as to what is probably at fault receiver or dvd?

Thanks

 

[Francious70]

Has this only happened once or does it happen regulary??

Paul

 

[tuuney]

HK 7300 - Receiver
S97 - DVD

Just recently when watching movies a half second drop in audio occurs randomly and can't be reproduced in the same part of the movie. The audio dropout does not come as a result of layer change. I have had both units for some time and this is just now happening. I thought it was perhaps the cables so I switched those out. Then I switched from coax cables to optical and no help. Any ideas as to what is probably at fault receiver or dvd?

Thanks

Sounds like the ditital audio output has been interrupted somewhere so try this....
First, connect both the digital and analog audio output to AVR.
Second, go to the "In/Out Setup" menu, make sure that the Auto Poll is on.

The AVR 7300's Auto Polling feature allows you to avoid losing the audio feed when this happens by permitting both analog and digital connections. Don't worry, Your digital audio the default, and the unit will automatically switch to the analog audio if the digital audio stream stops.

good luck and let us know your experiment.

 

[dillweed]

Has this only happened once or does it happen regulary??

Paul

It happens during every movie I play now.

 

[dillweed]

Sounds like the ditital audio output has been interrupted somewhere so try this....
First, connect both the digital and analog audio output to AVR.
Second, go to the "In/Out Setup" menu, make sure that the Auto Poll is on.

The AVR 7300's Auto Polling feature allows you to avoid losing the audio feed when this happens by permitting both analog and digital connections. Don't worry, Your digital audio the default, and the unit will automatically switch to the analog audio if the digital audio stream stops.

good luck and let us know your experiment.

Thank you for the suggestion. Don't know why I didn't think to go a step further with the analog cables. Would you agree that if I am still having a problem with the analog cables then I can almost certianly place the blame on the DVD player?

 

[Mr. Lamb Fries]

Cut from FAQ sheet from Harman's Website...
this could be the problem if its in the beginning of a track



Answer:
The AVR 7300 features two microprocessors that perform the functions of detecting the incoming bitstream, identifying its format (e.g. Dolby® Digital, DTS®, PCM), and selecting the correct mode for decoding and processing the bitstream based on how you have configured the receiver. This process, which includes communications between the two processors, takes a brief amount of time, during which the microprocessors may generate transient noise as they switch modes. In order to prevent unpleasant noises at best, or possible damage to your speakers at worst, we have programmed the AVR to briefly mute the audio output.

Please be aware that when the pause between tracks on a CD is long enough (the industry standard of two-seconds is not always adhered to), the AVR detects it as a dropped signal. When the next track starts, the AVR needs to repeat the process of locking onto the signal, which includes briefly muting the audio output.

 

[dillweed]

Cut from FAQ sheet from Harman's Website...
this could be the problem if its in the beginning of a track



Answer:
The AVR 7300 features two microprocessors that perform the functions of detecting the incoming bitstream, identifying its format (e.g. Dolby® Digital, DTS®, PCM), and selecting the correct mode for decoding and processing the bitstream based on how you have configured the receiver. This process, which includes communications between the two processors, takes a brief amount of time, during which the microprocessors may generate transient noise as they switch modes. In order to prevent unpleasant noises at best, or possible damage to your speakers at worst, we have programmed the AVR to briefly mute the audio output.

Please be aware that when the pause between tracks on a CD is long enough (the industry standard of two-seconds is not always adhered to), the AVR detects it as a dropped signal. When the next track starts, the AVR needs to repeat the process of locking onto the signal, which includes briefly muting the audio output.

Drop out occurs mid sentence during movie. I think I will bring in another dvd player and see if the problem is occuring in the DVD player or AVR. I will let everyone know what happens. Thanks

 

[av-man]

My brother had a similar problem with a Marantz AVR, but only the voice track dropped out and the background and music played fine. The drop out lasted longer than a couple of seconds though. Because the Marantz was getting old I trashed it and installed the Denon he should have had to begin with. No more problems.