I received the receiver in very good condition. This was a remanufactured item and there were no physical dings, dents, scratches, or physical blemishes of any kind. I just hooked everything up excluding the bluray player (I need another HDMI cable to do so). I ran the set up function and Audyssey. This unit sounds much better than my black Friday (Circuit City) Pioneer receiver I bought YEARS ago. Very happy with my purchase so far. I will give a full opinion/review (everyone's got one right?) after I have had some time to get familiar with the unit. So far, very happy with my purchase experience from A4L. They shipped fast and I got a great deal.