MDS,
Sounds like you had a run in with a bad AV company. Please do not judge every AV Company, and my business practices based on your experiences. I joined this and several other forums to have fun with HT. I get nothing but the satisfaction of learning and some times helping people in this great hobby. To my knowledge I have not passed ANY bad info, or slammed any one. Please repay the same to me. Having said that I will say the following....
Fact of the matter it is the Contractors home till closing. So the contractor makes a deal with the AV company to prewire a house. It would be bad for business to leave everything in open and in plain site for any one to wire. You do the pre-wire in hopes that it leads to an install. That is what happened in your subdivision; the contractors had a deal with some AV companies to do structured wiring and HT prewires. It just sounds like to me you got the rookie HT guy.
From what you say it actually sounds like the pre-wire was done right. Hear me out.
If you are the AV guy, you prewire. No one buys the house till after it is built. Or at least after all the wires are terminated for the CO inspection. Keep in mind this a hypothetical idea that may not be totally right but I think it will be close to what happened in your house.
So the AV guys have no customer.....just a house. They probably have deal to terminate the bare minimum. Just enough to get by and get the C.O. That would be why you only have 6 of the 8 jacks terminated. The other 2 are in the walls behind the sheet rock. As for the RJ11 instead of 45. That is simple as well. They just terminated that way for phone only. Also....you said there are 8 wires, 6 spots in the house. 2 are RJ11 and 1 is RJ45 what are the other 3 terminated with????
(I am assuming there is a structured wiring box?) If so pop off one the phone lines in your house, and use a tone generator to find what Cat5e wire it is. Just to see if you have structured wire, or if the phones were daisy chained.
If they are structured wired then you can convert the phone line to network. Install your network hub and press.
As for the speaker wire it was (99% Chance) it was left in the walls so that the home would not have wires sticking out in case the home owner did not want a HT.
Post some pix of your wire box, and the other stuff it can clear a lot of stuff up.
The final thing I have to say about pre-wire and hiding stuff is this......I know it is hard to believe, but there are a lot of people out there that do not want surround sound. So if the Contractor did not make the AV company hide the wires he would have to come back and do lots of touch up and painting to make it smooth again.
As far as doing it yourself....well that depends on who you are and who is around you. I do all of my business by word of mouth. No retail store. No big inventory, just custom home and pro installs. So if I screw something up like your guys did, my business like you said would fail. In my opinion a good AV company would know were EVERY wire is in the house. And terminating stuff that is already there is easy. Basically it is just labor. No ordering parts, just labor.
I do the following....
Take pictures of every wire. Also I get a copy of the plans and write the locations as of the wires. Plus label the pictures and mark the plans so that I have a picture to go with the plans. Put it into a folder with the address and all other info on the house, and hope the home owner who finally does buy it gives me a call like you did to your guys.
The fact of the matter is owning an AV business is not like selling food, or anything else that we really need. It is a luxury. It is something "Nice" to have. It is something to make our lives better. If you want to be good at this business, you can not make mistakes, and you do not need to push something that the customer does not need either. My dad always told me that "Excellence stands out in every thing" I may never be rich at doing this sort of work. But every customer I have ever had has been thrilled. Has it cost me money sure. But there is just something cool when you thrown that switch and the system works! Something cool when you see the owner thrilled at what you have added to there home.
I wonder who did your pre-wire? Very odd? Very strange that they did what seems like a good pre-wire, and then could not finish the job. very weird indeed?????
But please do not lump me into the same category as the guys who came out to your house. That is just not fair.
Oh side note.....if I did do a pre-wire and put everything in view, and labeled it. I would go out of business. God knows I do not make enough to pay the bills on what the contractors pay me for the pre-wire that is for sure.
I hope that this helps some.
Blessed,
Jim